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Store Manager
2 weeks ago
It's fun to work in a company where people truly BELIEVE in what they're doing
We're committed to bringing passion and customer focus to the business.
Your Style, Your Career
Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada's Best Managed Companies. We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service. Applicants for this role will need to be flexible to work either at our existing Pacific Centre location, or soon to be re-opened Oakridge location.
We are looking for a Store Manager to join our Store team. In this role you will:
Champion the Customer Experience
- Deliver consistent exceptional customer experience and in-store environment
- Ensure Leadership team coaching Associates on the sales floor
- Ensure Tailorshop and Customer Service function meets and exceeds expectations
- Implement Company strategy
Attract, Retain, and Develop your Team
- Focus on attraction, retention, and the development of leadership and top-selling talent
- Identify training needs and successors for key leadership positions
- Hold one-on-one meetings and formal assessments
Run a Profitable Business
- Ensure key business success metrics are consistently achieved
- Plan most effective use of scheduling
- Understand and consistently apply procedures and policies
Successful candidates will require:
- 6-8+ years of retail experience with senior leadership capacity in managing a store
- A focus on driving long-term customer loyalty and conversion by training team on elevating both the in-store and online customer experience)
- A track record of improving all sales, operations, employee engagement and client experience related KPIs within a retail store, through the conceptualization and execution of comprehensive and targeted strategies
- Demonstrated interest and ability to develop others (with a proven track record of documented coaching and development as well as performance improvement plans that have resulted in tangible improvements)
- Our menswear retail environment includes working within various departments such as sportswear, footwear, accessories, outerwear, tailored clothing and made-to-measure. Experience in the retail industry is preferred.
- Strong business acumen in luxury retail and a keen understanding of how to execute business plans and company initiatives, individually and through one's team
- A welcoming and inclusive mindset, and a passion for emulating and upholding our core values
What are the perks of the job?
- Competitive pay program
- Opportunities to additionally earn monthly and annual Team bonuses
- Best in industry discounts and special purchase opportunities
- A comprehensive flexible benefits package
- Pension and Group RRSP Programs that grow with you
- A modern, digitally advanced workplace
- A coach committed to supporting the achievement of your personal career goals
- A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
- An employer that values internal growth and promotion and is committed to succession planning for your future
**Compensation will be based on skills and experiences, with a starting range of $110,000 - $130,000 annually, plus bonuses and incentives.
We thank you for your interest in this opportunity.
Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at with details.
