Membership Account Manager

1 week ago

Mississauga ON LA N, Canada One Health Clubs Full time $45,000 - $90,000 per year

Join the One Health Clubs Team

At One Health Clubs, we're more than just a fitness facility — we're a community dedicated to enhancing health, wellness, and lifestyle. We pride ourselves on creating an exceptional member experience that inspires loyalty and long-term relationships.

We're seeking an energetic, service-driven Membership Account Manager who will not only excel in sales but also play a key role in member engagement, satisfaction, and retention. If you're passionate about helping others achieve their goals and enjoy working in a collaborative, high-energy environment, we want to meet you

What You'll Do:

  • Drive Membership Growth: Achieve and exceed monthly sales and revenue targets through proactive lead generation, referrals, and in-club outreach.
  • Manage Member Accounts: Serve as the primary point of contact for new and existing members, ensuring all needs are addressed promptly and professionally.
  • Enhance Member Experience: Develop and maintain strong relationships to deliver exceptional service that fosters connection, satisfaction, and long-term loyalty.
  • Improve Retention: Identify opportunities to enhance the member journey, proactively resolve issues, and implement engagement strategies that reduce attrition.
  • Administrative Excellence: Complete all documentation, CRM updates, and reporting accurately and efficiently.
  • Collaborate Across Departments: Work with fitness, operations, and front desk teams to ensure a seamless and personalized member experience.

What We're Looking For:

  • Proven track record of success in sales and client relationship management (minimum 2 years, preferably in the fitness, hospitality, or membership-based industry).
  • A people-first mindset — you genuinely care about helping others succeed and feel valued.
  • A Team Player
  • Strong communication, organization, and problem-solving skills.
  • Passion for health, wellness, and community building.
  • Self-motivated, goal-oriented, and capable of thriving in a fast-paced environment.
  • CPR & First Aid certification (or willingness to obtain).
  • Comfortable using CRM systems, scheduling software, and online communication tools.

Why You'll Love Working with Us:

Competitive Compensation: Base salary plus commissions, bonuses, and retention incentives.

Uncapped Earning Potential: Rewarding structure that recognizes your performance and impact.

Free Club Membership: Live the lifestyle you promote.

Health & Dental Benefits: Comprehensive coverage for your well-being.

Career Growth: Opportunities to develop within an upscale, premium fitness brand.

Positive, Team-Focused Culture: Work with supportive, like-minded professionals who care about results and relationships.

Job Type: Full-time

Pay: $45,000.00-$90,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off

Work Location: In person

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