Assistant System Administrator
7 days ago
Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and the US. Armco continues to grow—both in business diversification, development, and its team of dedicated professionals.
The Assistant System Administrator role is to help the system administrator in ensuring the stability and integrity of company server and storage services. This is achieved by planning, designing, and developing hardware and software technology utilized across the organization. In addition, the System Administrator will participate in the installation, monitoring, maintenance, support, and optimization of all servers, storage, and related hardware infrastructure. This individual will also analyze and resolve server hardware and software problems in a timely and accurate fashion and provide end user and departmental training where required.
Job Responsibilities:
Provide tier 1, 2, and 3 technical support.
Proficiency in Veeam backup and restore software to complete successful backups, test restore procedures and ensure off premise copies of all data.
Tracking helpdesk requests and ensuring issues are resolved in a timely manner.
Assist the System Administrator in the following:
o Review and analyze preliminary Disaster Recovery requirements and work with team members to identify restrictions or limitations.
o Ensure hardware and software integrity and monitoring, tune virtual environments to ensure performance standards, and avoid downtime of business-critical systems.
o Recognize issues and make appropriate recommendations to ensure no interruptions to business processes.
o Research and evaluate new technologies; communicate technical specifications, procedures, and solutions to non-technical decision makers.
o Maintain a broad awareness of company direction and IT policy.
o Assist with special projects as required.
o Mentor and assist junior IT staff members.
o Coordinate work with Managed Service Providers and other IT service partners and contractors.
Requirements:
3+ years' experience working in the IT field in a similar role
In depth knowledge of Windows Server environments
Experience with hypervisors and virtual machines
Experience with the administration of email and office productivity software
Experience with backup software and infrastructure
Must be able to work independently and as part of a team, prioritize tasks, and demonstrate practical troubleshooting and problem solving skills
Proven ability to work in a dynamic fast-paced environment, multi-task, and deliver under tight deadlines
High level of integrity and professionalism
Ability to travel within Canada and the United States as required
Job Type: Full-time
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Work Location: In person
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