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Director, Digital Strategy, Performance and Analytics
2 weeks ago
Job Description
What is the Opportunity?
This is a high-impact leadership role at the heart of the bank's digital transformation. As Director of Digital Strategy, Performance and Analytics, you will help shape the strategic direction of RBC's digital ecosystem, drive performance measurement, and translate insights into action. You'll serve as a strategic integrator—aligning cross-functional initiatives, enabling data-driven decision-making, and acting as chief of staff for key digital engagements. This role is ideal for a visionary leader who thrives in dynamic environments and is passionate about building scalable, client-centric solutions.
What Will the Successful Candidate Do?
Lead the development and consolidation of digital strategy, OKRs, and performance reporting.
Act as chief of staff for digital leadership—driving agendas, preparing executive materials, and ensuring alignment across initiatives.
Oversee teams translating analytics and insights into product innovation and measurable outcomes.
Monitor product performance against strategic goals and ensure continuous optimization.
Market Intelligence & Competitive Positioning
Track emerging industry trends and competitor activity to inform strategic pivots and maintain competitive advantage.
Assess feasibility and value of new digital initiatives. Present compelling business cases to secure executive buy-in.
Partner with Lines of Business, Mega-Journeys, and Functional teams to embed digital goals into enterprise strategy.
Ensure initiatives are client-aligned and deliver tangible value across channels
What is Needed to Succeed?
7+ years of experience in digital strategy, transformation, or analytics leadership—preferably in financial services or a similarly complex industry.
Strong command of performance frameworks (OKRs, KPIs), strategic planning, and executive reporting.
Demonstrated ability to lead cross-functional teams and influence senior stakeholders.
Deep understanding of digital product development, client experience, and data-driven decision-making.
Exceptional communication, synthesis, and storytelling skills—able to translate complexity into clarity.
Strategic mindset with operational rigor—comfortable navigating ambiguity while driving measurable outcomes.
Nice to Have?
Masters Degree
5+ years of experience in Strategy and/or Digital Transformation
Experience with competitive intelligence, market analysis, and innovation pipelines
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
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Job Skills
Analytics, Competitive Markets, Computer-Aided Design (CAD), Conceptual Thinking, Customer Service, Digital Strategy, Emerging Trends, Leadership, Manufacturing Trends & Directions, People Management, Product Development, Product Development Lifecycle, Product Development Methodology, Product Manufacturing, Product Testing, Prototype Manufacturing, Roadmapping, Taking Initiative, Value RealizationAdditional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
Employment Type:
Full timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
Application Deadline:
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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