Tenant Relations
6 days ago
Job Overview
We are seeking a dedicated and proactive Tenant Relations professional to join our team. This role is essential in fostering positive relationships between tenants and property management, ensuring a high level of customer satisfaction. The ideal candidate will have a strong background in customer service, administrative tasks, and property management, with the ability to effectively communicate and negotiate with tenants.
Responsibilities
- Serve as the primary point of contact for tenant inquiries and concerns, providing exceptional customer service.
- Assist with administrative tasks including filing, documenting, and maintaining tenant records.
- Track interactions and follow up on outstanding issues.
- Collaborate with property management team to address maintenance requests.
- Have a reliable transportation to be able to work at two different locations.
- Occasionally available after business hours and weekends.
Qualifications
- Proven experience in tenant relations or property management is preferred.
- Strong customer service skills with a focus on relationship building.
- Excellent negotiation skills with the ability to resolve conflicts amicably.
- Strong communication skills, both verbal and written, with effective phone etiquette.
- Ability to work independently as well as collaboratively within a team environment.
Job Type: Part-time
Pay: $22.00-$26.00 per hour
Expected hours: 16 – 28 per week
Work Location: In person
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