qa/ test lead

QA/Test Lead (Hybrid)
Primary Location: Toronto, Ontario
V-Soft Consulting is currently hiring for a
QA/Test Lead
for our premier client in
Toronto, Ontario
.

What You'll Need
Technical Requirements and Certifications »

• Quality and project management certifications (e.g., ISTQB, PMP) are strong assets.

Education And Experience »

• Must Haves:
• 10+ years of experience in Quality Assurance and Testing leadership within large-scale ERP or digital transformation programs.
• Proven experience designing and executing enterprise-level test strategies for complex, integrated solutions.
• Demonstrated ability to lead large cross-functional teams and coordinate with multiple vendors and business units.
• Proven experience creating resource capacity and test execution plans for UAT.
• Expertise across multiple testing phases—unit, SIT, performance, regression, end to end and user acceptance.
• Proven experience in coaching quality teams on defect management and reporting.
• Exceptional communication and stakeholder management skills, with experience reporting to Program and Executive Leadership
• Strong knowledge of ERP testing best practices, including SAP, Oracle, Microsoft Dynamics, or similar platforms.
• Hands-on experience with test management and defect tracking tools (e.g., Jira, Tricentis Tosca, Load Runner or similar).
• Advanced proficiency in Microsoft Project and Excel for test schedule and metrics tracking.
• Strong analytical and problem-solving skills with a focus on continuous improvement and quality excellence.

Preferred Qualifications

• Experience with retail ERP greenfield implementations and end-to-end system integration testing across systems like SAP, Blue Yonder Product Suite, Manhattan WMS, GK POS, Adobe Product Suite and MuleSoft Integration Platform.
• Knowledge of test automation frameworks, performance testing, and defect root cause analysis methodologies.

What You'll Do
Job Responsibilities:
Test Strategy & Governance

• Develop and own in collaboration with the lead from the business transformation partner an end-to-end test strategy for the program, including scope definition, methodology, test phases, entry/exit criteria, and governance processes aligned with program delivery standards.

Test Planning & Coordination:

• Establish and manage a master testing plan across all workstreams (functional, technical, integration, performance, and user acceptance) for each release.
• Create and manage testing schedules, resource plans and communications for each testing cycle.
• Ensure test cycles are aligned to release timelines and program milestones.

Testing Execution Oversight:

• Oversee and coordinate all testing activities including SIT (System Integration Testing), Automation Testing, End to End Testing, UAT (User Acceptance Testing), Regression Testing, and Performance Testing.
• Ensure timely execution and defect resolution.

Defect & Quality Management:

• Implement and enforce defect management processes and tools to track, triage, prioritize, and resolve defects.
• Provide transparency to leadership through clear reporting on defect trends, root causes, and quality metrics.

Environment & Data Readiness:

• Partner with Technical and Data teams to ensure test environments, data sets, and test scripts are available, validated, and refreshed for each testing cycle.

Testing Resource Management:

• Create capacity plans for testing by release.
• Manage and Coach Testing Leads and Testing Resources
• Collaborate with the Business and IT Functional Leads to manage their business and IT testers during UAT.

Vendor & Partner Coordination:

• Lead collaboration across internal teams, system integrators, and third-party vendors to ensure testing activities are synchronized and quality standards are consistently applied.

Business Readiness & UAT Enablement:

• Support the transformation partner and business teams in scoping, creating, and selecting test cases, preparing test data, and executing UAT.
• Ensure business users are ready, engaged, and confident in the solution and testing tools and processes prior to test execution.

Risk, Issue & Dependency (RAID) Management:

• Proactively identify quality risks, manage test-related dependencies, and ensure early issue escalation with mitigation plans to maintain testing integrity.

Metrics & Reporting:

• Deliver structured test progress reports, defect dashboards, and quality KPIs to Program Leadership and Steering Committees to support test cycle Entry/Exit decision-making.

Continuous Improvement:

• Drive improvements in test automation, defect prevention, and process maturity across releases and workstreams.

Interested?
Qualified candidates should send their resumes to

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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