QSR Kitchen Supervisor
2 weeks ago
Position Overview
The QSR Kitchen Supervisor / Junior Sous Chef is responsible for overseeing daily kitchen operations, ensuring consistent food quality, managing prep and production, supporting service execution, and leading the kitchen team. This role plays a key part in maintaining high standards of efficiency, cleanliness, organization, and training within a fast-paced quick-service restaurant environment.
Key Responsibilities1. Prep & Production Management
- Oversee all daily prep to ensure recipes are followed accurately and completed on time.
- Maintain proper portioning, labeling, storage, and rotation (FIFO).
- Ensure production levels align with par sheets, sales forecasts, and business needs.
- Monitor the quality and freshness of all ingredients.
- Support and oversee service periods to maintain speed, consistency, and accuracy.
- Ensure all stations are fully stocked, organized, and operating efficiently.
- Troubleshoot any production or service issues in real time.
- Lead by example and set the tone for professionalism and teamwork.
- Train staff on recipes, prep standards, service procedures, and food safety.
- Ensure all team members can work multiple stations confidently.
- Support onboarding of new hires and ongoing skills development.
- Assist with scheduling based on business needs and expected sales volume.
- Monitor labour efficiency during service and adjust staffing as needed.
- Ensure breaks, shift changes, and coverage are handled properly.
- Help maintain a positive work environment and address performance issues constructively.
- Ensure every dish meets brand standards for taste, presentation, and consistency.
- Conduct regular checks on workstation setup, cleanliness, and product quality.
- Identify issues early (i.e., low stock, prep inconsistencies, equipment problems) and resolve or escalate.
- Maintain a clean, safe, and organized kitchen at all times.
- Ensure all food safety, health, and sanitation standards are followed.
- Support inventory counts and accurate tracking of product usage.
- Report equipment malfunctions or safety concerns.
- 1–3 years of experience in a QSR or fast-casual kitchen.
- Strong understanding of prep systems, line service, and recipe execution.
- Experience leading or supervising a team.
- Ability to work efficiently under pressure in a fast-paced environment.
- Strong communication and organizational skills.
- Food Handler certification (or willingness to obtain).
- A hands-on leader with a positive attitude.
- Someone who takes pride in quality, consistency, and teamwork.
- A strong multitasker who can manage prep, service, and people simultaneously.
- Someone who is reliable, proactive, and eager to grow.
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