Remote - Medical Information Associate (B.Pharm/PharmD/Nursing)

5 days ago

Halifax, Nova Scotia, Canada Apcer Life Sciences Full time $45,000 - $50,000 per year

Job Summary

We are seeking a motivated and enthusiastic New Graduate to join our dynamic team. This entry-level position is ideal for recent graduates looking to kickstart their career in the healthcare and clinical research field.

Responsibilities

  • Responds to inquiries and complaints received from physicians, pharmacies, consumers and sales representatives; investigates / documents the questions & answers on the appropriate forms/database
  • Supports Medical Information Department in updating and creating standard response letters and FAQs to ensure current and accurate information is being disseminated
  • Assumes responsibility to collect details of adverse events received by any medium (telephone, fax, email) and perform initial assessment according to local procedures and in accordance with drug safety procedures
  • Maintains and updates product information and other related documents in APCER or client specific database
  • Performs thorough medical literature searches in various databases (e.g., OVID, PubMed, EMBASE)
  • Contacts internal resources or clients to solicit information required for high level detail in order to pro-vide accurate answers to product-related inquiries
  • Supports the creation and review of SOPs and other procedural documents
  • Prepares and Reviews Weekly/Monthly Reconciliation Reports.
  • Compliance to project guidelines
  • Execution of Company Standard Operating Procedures
  • Maintain awareness of changes to/new regulations affecting MI activities.
  • To carry out necessary administrative duties required for the job.
  • Other duties as assigned by management
  • Builds and maintains good relationships across functional units and company affiliates
  • Assisting the team members on real time on handling live calls and inquiries.
  • Monitoring of daily compliance
  • Monitoring and tracking of all open cases and triaging them effectively till closure
  • Monitoring the work progress, ensure timely delivery, participating in status meetings, updating project progress to the stakeholders.
  • Manage daily workload in conjunction with line manager for Inquiries/ Complaints/ AE handling and processing & other tasks relevant to Medical Information process
  • To work as a Subject Matter Expert for assigned clients/responsibilities US accredited professional degree in health science required; Preferably Pharm D; with 1 year of relevant pharmaceutical industry experience or a drug information residency from an accredited program
  • Strong technical writing and verbal communication skills are essential
  • Must have the ability to work in fast-pace and ever-changing environment, as well as the proven track record of working effectively in diverse teams involving multi-functional disciplines
  • High level of competence with MS Word, Excel, Access, Power Point and Outlook, experience with IRMS a plus
  • Ability to effectively work independently, prioritize, multi-task and meet established Deadlines

Job Type: Full-time

Pay: $45,000.00-$50,000.00 per year

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