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RPP - Outbound Sales Representative

2 weeks ago

North York ON MN X, Canada Wireless DNA - Fido & Rogers Dealer Full time $60,000 - $80,000 per year

Job Summary:

As an Outbound Sales Associate, you'll be the voice of our brand for our customers—leading conversations that build trust, drive sales, and create long-term loyalty. From recommending the right devices and bundles to ensuring post-sale satisfaction, your work directly impacts customer experience and business growth. This is an exciting opportunity to join a dynamic, fast-paced team where collaboration and results go hand-in-hand.

Key Responsibilities:

  • Engage with existing and potential customers to drive sales and deliver an exceptional customer experience
  • Conduct timely post-sale follow-ups to ensure customer satisfaction and retention
  • Promote plan upgrades, additional lines, and suitable devices to meet customer needs
  • Introduce and offer products/solutions through strategic follow-up conversations
  • Collaborate with teammates to meet and exceed monthly targets and KPIs

What We're Looking For:

  • A strong communicator who can build rapport and trust quickly
  • Proven ability to upsell and close sales through consultative conversations
  • High energy, self-motivation, and a passion for delivering results
  • Team-oriented mindset with a commitment to shared success
  • 1–2 years of proven experience in outbound call center operations