Enterprise Application Analyst

Job Description:

On behalf of our client Affinity is seeking an Enterprise Applications Analyst who will help shape a connected applications ecosystem that supports sales, service, and operations. You will collaborate with cross-functional teams to ensure data integrity, system alignment, and seamless workflow automation across ERP and connected systems. Your contributions will span both project-based initiatives (e.g., implementations, data migrations, integrations) and ongoing operational support, driving measurable business impact and optimization.

Responsibilities:

• Liaise with business stakeholders to analyze processes, workflows, and system requirements, and take ownership of documenting functional and technical specifications for applications, integrations, and automations.
• Define and maintain system data flows, field mappings, and architecture diagrams across core systems, including ERP (D365 Business Central), Field Service (D365), and related platforms.
• Identify process inefficiencies and opportunities for optimization, including AI-driven enhancements and automation.
• Configure and support Field Service management platforms to enable seamless Quote-to-Cash operations.
• Design, implement, and maintain integrations across systems using APIs, middleware, and ETL tools, while identifying opportunities for automation and low-code process improvements.
• Manage workflow changes, approval processes, and field-level configurations to ensure consistent, reliable data and automated processes.
• Assist with data migration initiatives, ensuring accuracy, validation, and adherence to governance standards.
• Build and maintain basic Power BI reports and dashboards and run SQL (or equivalent) queries to analyze, validate, and troubleshoot data across systems.
• Collaborate with analytics teams to ensure reporting consistency, governance alignment, and actionable insights for sales, service, and operations.
• Lead and coordinate user acceptance testing (UAT) and release validation for new or enhanced functionality.
• Troubleshoot and resolve day-to-day system issues, coordinating with vendors or technical teams as needed.
• Prepare release notes, training materials, and user communications to support change management initiatives.
• Build strong relationships with business leaders, technical teams, and vendors.
• Translate complex technical concepts into actionable recommendations for non-technical stakeholders.
• Ensure alignment with enterprise system standards, best practices, and operational objectives.

Qualifications:

• 5-7 years in technical application analysis, enterprise/CRM systems analysis, or a similar role.
• Hands-on experience with CPQ systems, and Microsoft Dynamics 365 (Business Central, Field Service).
• Proven experience in designing, implementing, and supporting integrations across business applications (APIs, middleware, ETL).
• Experience with data migration, including mapping, validation, and reconciliation for ERP systems.
• Experience with low-code automation platforms (Power Automate, Workato, Zapier) is desirable.
• Strong Power BI skills (data modeling, DAX, report/dashboard development) and SQL proficiency.
• Demonstrated experience in workflow configuration, process mapping, and functional/technical documentation.
• Excellent problem-solving, analytical, and stakeholder engagement skills.
• Self-starter capable of working independently in a fast-paced, dynamic environment.

Affinity Earn:

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About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-

Job Number: 12784