Branch Network Manager, Eastern Region

WHO WE ARE

With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business.
 

We are people with GRIP: Go-Getter, Renders Service, Innovative, and Passionate for succeeding.

The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components:

Our Employees

Offer an employee journey where people grow personally and professionally

Our Community

Make this world a better place

Our Clients

Help customers' employees go home safely

Our employees have spoken SPI is officially certified as a GREAT PLACE TO WORK

INTERESTING LINKS

SPI Health and Safety / Our History
Choose to make a difference 
SPI Health and Safety / Careers
SPI Health and Safety / Press releases 

OUR OFFER
 

Work for an organization with a meaningful mission, a corporate culture that is engaging and innovative, and an excellent work ethic in a highly competitive industry. 
 

• Group RRSP (matched by the employer);
• Flexible group insurance plan;
• Summer hours throughtout the year;
• Dare to Dream program which consists of making an employee's dream come true;
• Access to a gym on the worksite;
• Reimbursement for physical activity;
• Employee discount on all our products;
• Scholarship for employee's and their kids;
• Access to a telehealth program (100% provided by the company);
• Program offering support to employees in need (SPI Connection Committee);
• Employee Assistance Program (EAP) gives you access to professional advice in all health matters;
• Volunteer program (time paid for a cause that matters to you);
• Referral program with a $1000 bonus;
• Continuous training and career opportunities;
• A stimulating work environment filled with exciting challenges;
• And the possibility of working in an environment where YOU matter

YOUR CHALLENGES

The Branch Network Manager supports the Director, Client Relations & Branch Network in managing and developing the Eastern branches. They provide strategic and operational guidance to branch managers, ensure consistency of practices, and act as a facilitator between branches and central functions. They actively contribute to achieving performance, quality, and customer experience objectives.

YOUR RESPONSIBILITIES

Branch Supervision

• Supervise the managers of the Eastern branches;
• Ensure consistency in operations, management practices, and customer experience across the network;
• Support managers in resolving operational and human-related issues.

Operational Optimization

• Identify opportunities to improve branch processes;
• Collaborate with internal functions (Logistics, HR, IT, CRC) to provide effective support to field teams;
• Participate in the analysis of performance indicators and implement action plans.

Leadership and Engagement

• Foster a motivating and collaborative work environment;
• Encourage the development of skills among managers and their teams;
• Ensure smooth communication between branches and central functions.

Strategic Alignment

• Work closely with the CRC and Branches Director to ensure alignment of priorities and initiatives;
• Participate in cross-functional projects aimed at improving network efficiency;
• Contribute to the strategic planning of the branch network.

SPECIFIC SUCCESS MEASURES

• Achieve the ECR for the branches;
• Branch Kosto market share;
• Inventory turnover.

WHAT WE ARE LOOKING FOR

• 5 years of experience in team management;
• Strong leadership, team management, and talent development skills;
• Experience in operational optimization, continuous improvement, and KPI analysis;
• Ability to ensure consistency of practices and strategic alignment within a network;
• Excellent communication, problem-solving, and change management skills;
• Strong focus on performance, service quality, and customer experience;
• Ability to collaborate effectively with cross-functional teams;
• Bilingualism required (French and English, spoken and written).

Every day, our values guide our conduct to live in a respectful, honest, transparent and fair workplace. Choose to make a difference  

You want to work for a growing organization with a meaningful mission and excellent work ethic? We want to know you

 

SPI Health and Safety is an equal opportunity employerand is committed to treating all people in a way that allows them to maintain their dignity and independence.

To be eligible for this position, you must legally be permitted to work in Canada, without any additional sponsorship support from SPI Heath and Safety.

We encourage you to apply even if your experience does not perfectly match this job posting, as you may be the right candidate for this role or others.

A background check is mandatory for all external candidates.