Parking Control Helper

Requisition ID: 19829

Department: Emergency & Protective Services Dept.

Service: By-law & Regulatory Services

Branch: Parking Enforcement & Logistics Branch

Employment Type: Casual positions

Work Hours: various shifts (days, evenings, nights, weekends)

Affiliation: CUPE 503 Inside/Outside

Salary Information: $ $29.953 per hour (2024 rates of pay)

Location: 735 Industrial Rd

City: Ottawa, ON

Job Category: Emergency and Protective Services

Application Close: 21/11/2025

JOB SUMMARY

Parking Enforcement & Logistics is responsible for the Parking Enforcement Program (On-Street, Off-Street, Private Parking), Business Licensing operations, Smoke-free Ontario regulations, and overseeing special events branch-wide.

You enforce the provision of the City of Ottawa Traffic and Parking by-law, and perform related administrative duties under the direction of a Supervisor, By-law Enforcement.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 2 months of experience preferably in the enforcement of statutory offences or related field

Experience in the communications and public relations fields is an asset

KNOWLEDGE

• General knowledge of the City of Ottawa Traffic and Parking By-law

COMPETENCIES, SKILLS AND ABILITIES

• Ability to work under stressful conditions and cope with people in difficult situations
• Ability to communicate effectively orally to the general public and all work related contacts
• Acts as a representative of the City of Ottawa and promotes good public relations
• Demonstrated customer service attitude
• Must be prepared to work shifts, including weekends and statutory holidays
• Ability to meet the physical demands as assessed (physical demands checklist is available on request) and to patrol regardless of weather conditions

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check (Level 2) with the Police Services detachment in their jurisdiction to the City of Ottawa's satisfaction.; Police record checks completed by a third-party company will not be accepted.
• Driver's License Requirement: A valid Ontario unrestricted G class driver's license (or provincial equivalent) with no more than 6 demerit points accumulated
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at extension 12211 or via email at esc-