Clinic Supervisor

Who We Are

The Ontario SPCA and Humane Society is a registered charity and has been operating for 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a variety of community support services.

Our Values

Our core values include having compassion for the people and animals we serve. Being transparent with the individuals we interact with every day and the team members we work with. Each day striving for excellence in relation to animal welfare. Collaborating with one another to ensure a team spirit in caring for the animals. We take accountability for our actions and the impact we are making in pet-related care. All our values add up to ensure the upmost care, comfort and compassion and to treat the animals and the communities we serve with respect and kindness.

• Compassion
• Transparency
• Excellence
• Collaboration
• Accountability

Why You Should Join Our Team

• Be part of an energetic team environment with others who share your passion for animal wellbeing
• Competitive compensation package including medical, dental and vision benefits
• Employee Family Assistance Program
• Paid sick time
• 3 weeks of vacation to start
• Predictable daytime hours
• Free onsite parking
• Discount on Ontario SPCA apparel, Paws & Give merchandise, Virtual pet care, and pet food too
• Opportunities for professional development

Your Community Impact

By joining the Ontario SPCA, you will play a vital role in strengthening the bond between pets and people in our community. As
Clinic Supervisor
, your leadership ensures accessible veterinary care that helps reduce pet overpopulation, supports responsible pet ownership, and promotes animal wellness. Every decision you make and every interaction you lead contributes to healthier animals, happier families, and a more compassionate community. This position is more than leading operations; it's about creating lasting change for the people and pets who rely on us.

Opportunity

Position: Clinic Supervisor

Summary
: We are seeking a Clinic Supervisor to oversee the day-to-day general operations of one of our fast paced Spay, Neuter and Wellness Clinics. With a passion for shelter medicine and operations management, this position will oversee a team of dedicated Receptionists and Veterinary Technicians in a high-volume clinic setting. The Supervisor actively leads and coordinates daily assignments, staff scheduling, daily huddles, and animal intakes. You will provide training, guidance and direction to a team of dedicated employees eager to fulfill upon our purpose.

A Typical Day

• Supervise, coach, and motivate employees, ensuring efficient operations of the clinic.
• Lead and delegate reception and administration duties, including greeting the public for animal intake, answering phones and animal discharge.
• Provide guidance to and aids clinic staff including RVTs with daily responsibilities including but not limited to, cleaning and routine animal care.
• Assist veterinarian with animals with surgical and wellness procedures.
• Work under the direction of the Operations Manager to schedule the surgical team and ensure proper staffing levels are in place.
• Oversee preparation and administration of medications and vaccines under direction of veterinarian.
• Observe and monitor handling, restraint and care for animals undergoing treatment and surgery using low stress and fear free techniques.
• Provide accurate record keeping and documentation.
• Maintain accurate supply of medication inventory.
• Direct and re-direct the work and daily distribution of tasks to centre team utilizing pre-established task lists of processes and procedures.
• Coach performance related to general operations and escalate any issues to the Operations Manager
• Supervise all volunteers, co-op placements, and summer students.
• Conduct training with clinic staff.

Set up for Success

• Relevant employment experience in a veterinary clinic as Veterinary Technician
• Member of good standing with OAVT an asset
• Previous surgical experience and strong knowledge of animal care
• 1-3 years of supervisory and/or leadership experience
• 1 year of customer service experience in a fast-paced environment
• Excellent communication skills
• Computer literate with a working knowledge of MS Office applications and POS system
• Clerical and/or office administration experience an asset
• Must have open availability including days, evenings, weekends and holidays
• Ability to lift 18 kg (40lbs) and control 45 kg (100lbs)
• Valid G drivers' license with the ability to provide a clear driver's abstract

We Can't Wait to Meet You

• Click Apply Now and upload your resume and cover letter.

We wish to thank all applicants for their interest in the Ontario SPCA and Humane Society, however only those selected for an interview will be contacted.

The Ontario SPCA and Humane Society embodies a culture that embraces diversity, equity, inclusion, and belonging ("DEIB") and welcomes applications from individuals of diverse backgrounds. Our DEIB practices foster a fair and consistent environment, enabling everyone to feel welcomed, supported and valued in the workplace.

The Ontario SPCA and Humane Society provide accommodation during all stages of the recruitment process. Should you require any accommodation, please advise us if you are contacted for an interview and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at

Our Commitment to a Human-Centered Hiring Process

Our organization complies with Ontario employment standards and privacy legislation. While we use technology to help manage applications efficiently, resumes are personally reviewed by a member of our recruitment team. From screening to interviews and final decisions, our process is led by experienced HR professionals who ensure fairness, transparency, and a personalized approach at every stage.