Tour Guide Supervisor
1 week ago
Snowy Owl Sled Dog Tours Inc. located at 109 – 829 10th Street, Canmore, AB T1W 0C3 is recruiting a dedicated and energetic Tour Guide Supervisor to oversee and support our team in delivering exceptional guest experiences in the stunning Canadian Rockies. You'll play a hands-on role, leading by example and ensuring smooth daily operations.
The wage offered is $24.00 per hour working an average of 35 – 44 hours per week. This is a seasonal full-time position. Benefits including extended health, vision and dental and are available after 3 months of employment. Our ideal candidate will have strong leadership and interpersonal skills and be able to work early mornings, evenings, weekends, and shift rotations. We require a candidate who has at least 1 to 2 years experience in a similar supervisory role.
Duties and Responsibilities
- Supervise and coordinate tour guide staff in a rural, remote setting
- Create and manage work schedules and procedures
- Perform all duties of a tour guide as needed
- Train and onboard new staff in safety, customer service, and company policies
- Resolve workplace and customer service issues
- Maintain equipment and systems, arranging repairs as needed
- Requisition materials and supplies
- Prepare reports and provide recommendations to improve service and efficiency
- Assist clients/guests with special needs.
Requirements and Qualifications
- Minium of 1 to 2 years in a similar supervisory role
- Completion of high school diploma or GED certificate
- Must have standard first aid and level C CPR certificates
- Proficiency in MS Outlook
- Must be able to work on-site in a rural, outdoor environment. Remote work is not available.
- Must be able to work early mornings, evenings, weekends, and shift rotations.
- Strong leadership and interpersonal skills and excellent oral communication
To apply, please send your resume to:
Email:
By mail: 109 – 829 10th Street, Canmore, AB T1W 0C3
Job Types: Full-time, Seasonal
Contract length: 9 months
Pay: $24.00 per hour
Expected hours: 35 – 44 per week
Benefits:
- Dental care
- Extended health care
- Vision care
Work Location: In person
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