Entry Level
2 weeks ago
We're Hiring Entry Level Customer Care Representative for leading EdTech Software Company
Toronto, ON | In-office
$50K + benefits (after 3 months), 5 flex days, 2 weeks vacation + paid winter closure
At
ApplyToEducation
, we're more than a software company — we're building technology that connects schools with great talent and helps improve education across Canada.
This job is perfect for someone who has recently graduated and is looking for their first career opportunity out of school. We also look for candidates with backgrounds in hospitality, retail and quick service. People who strive to deliver excellent customer service will excel in this role
We're looking for
Entry Level
Customer Care Representatives
to support teachers and education professionals using our platform. You'll be the friendly voice helping users troubleshoot issues, manage their accounts, and make the most of our tools.
What You'll Do:
- Respond to phone and email inquiries about the ApplyToEducation website
- Troubleshoot account and browser issues
- Support users and identify opportunities to improve the user experience
- Provide admin support for projects and campaigns
What You Bring:
- Strong verbal and written communication skills
- Post-secondary education and at least 1 year of customer service experience
- Confident communicator with excellent tech and problem-solving skills
- Friendly, organized, and eager to learn in a supportive team environment
Hours:
10:30 a.m. – 7:00 p.m., Monday to Friday
Location:
Mount Pleasant & Eglinton (8-min walk from Eglinton Station)
Grow your career with a company known for great culture and low turnover
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