Veterinary Pharmacy Technician

Veterinary Pharmacy Technician

King Animal Hospital is a 60,000 square foot Equine & Small Animal Specialty Referral and Emergency Services Hospital located in King City, Ontario. Our ability to deliver exceptional specialty and emergency care depends on safe, efficient medication management and the reliable availability of medical supplies.

We are seeking a highly organized, detail-oriented Veterinary Pharmacy Technician to take ownership of day-to-day pharmacy operations with a strong focus on controlled substances, Cubex management (8 units), and accurate medication workflows, while also providing hands-on support with receiving and stocking to support our inventory team. This is a non-supervisory role focused on managing pharmacy processes, systems, and controlled drug handling rather than direct reports.

Key Responsibilities

1. Pharmacy Operations

· Label medications for inpatients and outpatients according to veterinary prescriptions and hospital protocols.

· Ensure all products are correctly labelled, stored, and handled in accordance with safety regulations, manufacturer guidelines, and hospital policies.

· Maintain clean, organized, and compliant pharmacy workspaces.

· Support general pharmacy stock (pharmaceuticals, fluids, syringes, and common consumables), including restocking, rotating stock, and monitoring expiry dates.

· Use EzyVet and other hospital systems to support accurate medication, billing, and inventory records.

2. Controlled Substances & Cubex Management

· Receive narcotics and other controlled substances in accordance with hospital policy and applicable legislation.

· Restock the downstairs Cubex daily, then backfill all Cubex units (total of 8) with required narcotics and other medications each day and as needed.

· Perform controlled drug counts for each Cubex weekly and multiple times per week as required, ensuring accuracy and complete documentation.

· Monitor Cubex activity and exception reports to identify potential discrepancies, missing documentation, or irregular usage patterns.

· Investigate and help resolve discrepancies in controlled drug counts in collaboration with pharmacy leadership, the Inventory & Logistics team, and attending veterinarians.

· Maintain accurate, auditable records for controlled drugs, including receipts, dispensing, wastage, returns, and adjustments.

3. Cubex System Administration & User Support

· Manage routine Cubex user updates (e.g., adding/removing users, updating access) under established approval processes.

· Troubleshoot basic system and fingerprint scanning issues and coordinate with vendors/IT for more complex problems.

· Assist with medication database updates in Cubex (drug additions/changes, par levels, configurations) as directed.

· Communicate system updates, known issues, and workflow changes to affected teams and provide basic orientation to new users.

4. Inventory Receiving & Stocking Support

Working under the direction of the Inventory & Logistics Coordinator and Inventory Specialist (Level 3), you will:

• Assist with receiving, inspecting, and documenting incoming shipments of pharmaceuticals, medical supplies, and related items.
• Physically handle incoming shipments: verify product identity, check quantities against packing slips, and flag any discrepancies or damage.
• Help route supplies to the appropriate departments or storage areas and assist with putting stock away in an organized and logical manner.
• Support regular cycle counts and stock audits, particularly for pharmacy and high-usage clinical items, helping to identify and report variances.
• Ensure products are stored safely and efficiently to optimize space, facilitate easy access, and maintain proper environmental conditions (e.g., refrigeration).
• Notify appropriate personnel of backorders or stock issues identified during stocking and assist in identifying suitable alternatives where possible.

Note: Strategic inventory decisions, vendor negotiations, and overall supply chain management remain the responsibility of the Inventory & Logistics team. This role provides operational and physical support to keep things moving smoothly day-to-day.

5. Collaboration, Safety & Continuous Improvement

· Work closely with ER/ICU, Surgery, Internal Medicine, Anesthesia, and other departments to prioritize urgent medication and supply needs.

· Participate in medication safety and inventory improvement initiatives, including reporting and helping to analyze near-misses or process issues.

· Contribute to the development and maintenance of SOPs, checklists, and training materials related to pharmacy, Cubex, and receiving/stocking.

· Promote a culture of safety, accountability, teamwork, and respectful communication in all interactions.

Requirements

Education & Experience

· Minimum 2 years of experience in a pharmacy, veterinary hospital, or similar environment with responsibilities involving medications, inventory, or controlled substances.

· Experience with inventory management and/or automated dispensing cabinets (e.g., Cubex) is highly desired.

· Knowledge of veterinary medical supplies, pharmaceuticals, and equipment is an asset.

· RVT designation and/or Pharmacy Technician training is required.

Skills & Competencies

· Exceptional attention to detail and accuracy—particularly with controlled drug counts, reconciliation, and documentation.

· Strong organizational and multi-tasking skills; able to work effectively in a busy, 24/7 referral and emergency hospital.

· Comfortable using computer systems; experience with EzyVet and Cubex is highly desirable.

· Proficient with Microsoft Office (especially Excel) for basic tracking and reporting.

· Excellent communication and interpersonal skills to collaborate with internal teams and external partners.

· Demonstrated problem-solving skills and the ability to think critically and propose practical solutions.

· Flexibility to adapt to changing priorities, workflows, and hospital needs.

· Physical ability to lift up to 50 lbs and to move boxes, supplies, and equipment as required: able to be on your feet for extended periods.

To Apply:

If you are interested in applying for this position, please send your resume to

King Animal Hospital is committed to equity, diversity, and an accessible workplace in accordance with AODA and the Ontario Human Rights Code. If you require accommodation during the recruitment process, please contact Human Resources at

Job Types: Full-time, Permanent

Expected hours: 37.5 per week

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Store discount
• Vision care

Experience:

• Veterinary or Pharmacy: 2 years (required)

Work Location: In person