Medical Office Assistant/Receptionist

Medical Office Assistant (Temporary, Part-Time)

Location: Medicine Hat, AB

Hours: 8:00 AM – 12:00 PM (with optional extension into the early afternoon on some days)

Position Type: Temporary, Part-Time (Maternity leave)

About Us

We are a busy and patient-focused medical clinic committed to providing high-quality care in a welcoming environment. We are currently seeking a Medical Office Assistant (MOA) to join our team on a temporary basis.

Position Overview

The ideal candidate will be organized, detail-oriented, and able to communicate effectively in English. Experience with Accuro EMR and Medeo scheduling software is a strong asset. You will support a physician, nurses and patients by ensuring smooth daily operations and delivering excellent service.

Key Responsibilities

• Greet and check in patients in a friendly and professional manner
• Schedule and confirm appointments using EMR software
• Manage phone calls, emails, and patient inquiries
• Maintain accurate and confidential patient records
• Completing required medical paperwork before patient arrival
• Assist with billing, referrals, and other administrative tasks
• Support the physician and other clinical staff as needed

Qualifications

• 1. Education and Certification
• High school diploma or equivalent
• Completion of a Medical Office Assistant or Medical Administrative Assistant program

• Understanding of medical terminology, basic anatomy, and office procedures.

• 2. Experience

• 1–3 years of experience in a medical or healthcare office environment (preferred)
• Experience with:
• Electronic Health Records (EHR) or Electronic Medical Records (EMR) systems (Preference will be given to candidates with experience in Accuro EMR and Medeo scheduling software)
• Scheduling appointments and managing patient flow
• Handling confidential patient information (HIPAA compliance)

• Previous experience in a small office or multitasking environment is highly valuable

• 3. Administrative Competencies

• Strong knowledge of medical office procedures and equipment, including:
• Patient registration and check-in/out
• Maintaining and updating patient records
• Multi-line phone systems, fax, scanner, and copier
• Data entry accuracy and attention to detail
• Excellent organizational and time management skills to handle multiple priorities in a small team environment

• Picking up, sorting, scanning and filing mail

• 4. Clinical Support Skills

• Basic patient intake: obtaining & recording physical measurements and vital signs on infants, children and adults
• Occasionally performing 10-lead ECGs (can be trained on site)
• Preparing, cleaning and disinfecting rooms and equipment after use
• Maintaining clinical inventory and ordering supplies

• Dropping off and picking up laundry and instruments for sterilization

• 5. Interpersonal and Professional Skills

• Excellent English communication skills—both verbal and written
• Ability to interact with patients in a friendly, professional, and compassionate manner
• Strong customer service orientation
• Ability to work independently and as part of a small team
• Problem-solving skills and initiative in managing day-to-day office challenges
• Discretion and confidentiality in handling patient information (HIPAA compliance)

• Dependable, punctual, and adaptable to changing office needs

• 6. Additional Preferred Qualifications

• Knowledge of medical terminology
• Experience in a family medicine practice environment is an asset

Schedule & Duration

• Hours: 8:00 AM – 12:00 PM, with potential to extend into the early afternoon on some days
• Temporary position — duration to be discussed during the interview

How to Apply

Please submit your resume and a brief cover letter outlining your relevant experience. Only candidates selected for an interview will be contacted.

Job Types: Part-time, Fixed term contract

Contract length: 13 months

Pay: $16.00-$19.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• On-site parking

Work Location: In person