Executive Assistant

Your company, your values, your career

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

The Executive Assistant to the President & CEO/Assistant Property Manager contributes to the overall success of Coast Hotels by providing advanced administrative services and support for the President & CEO of Coast Hotels.

Responsibilities:

• Works with Directors and the Executive team in achieving company wide goals
• Attends and takes detailed minutes of meetings that the President & CEO attends including Director and Executive team meetings
• Manages smooth communication between Coast Hotels and APA Hotel Co.
• Provides translation services as required
• Aware of and understands how own area impacts and is impacted by other areas
• Manages the implementation of change initiatives
• Considers and maintains the product/service
• Performs administrative tasks such as running internal reports, creating business plans, handling communications, meetings, prioritizing and flagging important issues, handling high-level and/ or confidential information, maintaining inventory levels and data bases
• Coordinates inter-office/property communication and maintains operational standards such as implementing and maintaining filing systems, preparing, coordinating and distributing presentation material
• May direct the work of others in an administrative function, monitoring the quality of work and providing feedback on the degree to which operational standards are met
• Operates within boundaries of authority and adheres to company policies and practices
• Maintains health and safety standards and complies with all regulations
• Responsible for the security of the property, the Ambassadors and guests when completing tasks
• Is visible and accessible, providing open access for Ambassadors to build rapport, discuss issues and resolve concerns
• Fosters an environment that is motivating and engaging
• Delivers excellent guest service aligned with company policies and brand promises; removes barriers to delivering exceptional guest experiences
• As Assistant Property Manager will also:
• participate in debrief meetings
• consolidate 5 year capital plans following meetings and tours
• prepare bi-weekly capital projects review
• prepare and present monthly capital projects report
• prepare monthly capital projects review
• review and file capital projects
• request and obtain quotes or proposals as needed
• prepare summary sheets for projects including pricing, specifications, timing
• create necessary purchase orders
• review approved AFEs and distribute
• prepare project closing documents including invoices, cheques, photos before and after, quotes, POs, AFEs
• Other duties as required

Skills/Knowledge/Experience:

• Secondary School diploma; post secondary courses in applicable field
• Fluent in Japanese and English, both spoken and written
• Minimum 4 years of related experience with at least 1 year in a customer service/client relationship role
• High level of accuracy and attention to detail
• Ability to adapt and learn new technologies
• Advanced communication, interpersonal, and customer service skills
• Advanced level in the use of MS Office Suite
• Strong phone manner/etiquette
• Exemplifies Coast's core values and enjoys working in a culture of accountability

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more

Coast Hotels is an Equal Opportunity Employer

Coast Hotels would like to thank all interested applicants

Only those selected for an interview will be contacted

NO PLACE LIKE COAST