Current jobs related to UAS Field Service Representative II - Ottawa, Ontario - Edge Autonomy
-
UAS Field Service Representative II
1 week ago
Ottawa, Ontario, Canada Edge Autonomy Full time $99,317 - $140,360 per yearDescription WORK LOCATION: Ottawa, ON FLSA STATUS: Exempt SALARY RANGE: The anticipated salary range for this role is $99,317.07 CAD to $140,360.66 CAD annually. This range reflects a good faith estimate based on the targeted level for the role and typical compensation benchmarks across Canada locations. Actual compensation may vary depending on the...
-
Field Service Technician II
1 week ago
Ottawa, Ontario, Canada Danaher Full time $160,000 - $208,000 per yearBring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and...
-
Field Service Representative
1 week ago
Ottawa, Ontario, Canada Siemens Healthineers Full time $62,500 - $112,500 per yearJoin us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique...
-
Bilingual Field Tech II
23 hours ago
Ottawa, Ontario, Canada Compucom Full time US$280,000 - US$320,000 per yearCompucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It We're looking for a Field...
-
Field Support Engineer
1 week ago
Ottawa, Ontario, Canada Invest OttawaBayview Yards Full time $80,000 - $85,000FIELD ENGINEER (FTE)INVEST OTTAWA –AREA X.OReporting to the Business Development Director, Smart Farm & Advanced Robotics at Area X.O, the Field Support Engineer, Cross Verticals will play a key role in supporting testing, project delivery, and prototyping activities across multiple domains, including defence, agriculture, and advanced robotics. This...
-
Financial Services Representative II
3 days ago
Ottawa, Ontario, Canada CIBC Full time $104,000 - $130,000 per yearWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...
-
Financial Services Representative II
1 week ago
Ottawa, Ontario, Canada CIBC Full time $60,000 - $90,000 per yearWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...
-
EVS Tech II
2 weeks ago
Ottawa, Ontario, Canada OSF HealthCare Full time US$18 - US$20Total Rewards"Your life - our Mission"OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about...
-
Senior Drone Systems Engineer
1 week ago
Ottawa, Ontario, Canada Edge Autonomy Full time $120,000 - $150,000 per yearDescriptionWORK LOCATION: Ottawa, CanadaSALARY RANGE: The anticipated salary range for this role is $120,000 CAD to $150,000 CAD annually. This range reflects a good faith estimate based on the targeted level for the role and typical compensation benchmarks across Canada locations. Actual compensation may vary depending on the selected candidate's...
-
Senior Drone Systems Engineer
6 days ago
Ottawa, Ontario, Canada Edge Autonomy Full time $120,000 - $150,000 per yearDescriptionWORK LOCATION: Ottawa, CanadaSALARY RANGE: The anticipated salary range for this role is $120,000 CAD to $150,000 CAD annually. This range reflects a good faith estimate based on the targeted level for the role and typical compensation benchmarks across Canada locations. Actual compensation may vary depending on the selected candidate's...
UAS Field Service Representative II
2 weeks ago
WORK LOCATION: Ottawa, ON
FLSA STATUS: Exempt
SALARY RANGE: The anticipated salary range for this role is $99,317.07 CAD to $140,360.66 CAD annually. This range reflects a good faith estimate based on the targeted level for the role and typical compensation benchmarks across Canada locations. Actual compensation may vary depending on the selected candidate's qualifications, experience, geographical location and internal alignment
SUMMARY
The UAS Field Service Representative is responsible for providing virtual and on-site technical support, troubleshooting, and maintenance services for our UAS and Payload systems. This position will be based out of our Ottawa, ON office, with approximately 50% travel required to customer sites worldwide.
RESPONSIBILITIES
The following job functions are a basic requirement but are not limited to and may be assigned other duties.
- Conduct on-site installation, commissioning, and testing of UAS and Payload systems at customer sites globally.
- Perform regular maintenance and repairs of UAS systems to ensure optimal performance and reliability.
- Assess and respond to product or system critical situations in a timely, professional manner.
- Troubleshoot and diagnose technical issues with UAS and Payload systems, utilizing your strong problem-solving skills to resolve complex problems efficiently.
- Collaborate closely with cross-functional teams, including Engineering and Product Development, to relay customer feedback and contribute to continuous product improvement initiatives.
- Maintain accurate documentation, including service reports, activity logs, and customer communication records.
- Adhere to all safety protocols and company policies while working in various environments.
- Operate uncrewed aircraft systems (UAS) in compliance with FAA/Transport Canada regulations and company guidelines.
- Conduct pre-flight inspections, mission planning, and post-flight analysis.
- Ensure safe and efficient UAS operations in various operational environments.
- Assist in the delivery of UAS training programs for both internal personnel and external clients.
- Instruct and guide individuals in UAS piloting techniques, safety procedures, and regulatory compliance.
- Conduct demonstrations and simulations to enhance trainees' understanding and proficiency.
- Adhere to FAA/Transport Canada regulations and guidelines, ensuring compliance during UAS operations and training activities.
- Attend Test Evaluation Exercises and Demonstrations.
- Promote and maintain a culture of safety, emphasizing best practices and risk mitigation strategies.
- Ability and willingness to travel/deploy to worldwide locations with minimum notice for extended periods.
- Travel up to 50%
REQUIRED QUALIFICATIONS
- Excellent communication skills necessary to interface with a wide range of technical and non-technical customers from diverse cultures at all organization levels
- Proven experience in field service or technical support roles, preferably with UAS systems or related technology with 2-3 years performing as an FSR or FSE
- Strong technical knowledge of UAS systems, including flight controls, avionics, and payload systems
- Proficiency in troubleshooting complex electrical, mechanical, and software-related issues
- Willingness to travel, both domestically and internationally, sometimes on short notice
- Ability to work independently with minimal supervision and manage multiple priorities simultaneously
- Strong problem-solving skills and a customer-focused mindset
- Bachelor's degree in a related field is preferred, military equivalent experience and training may be considered in lieu
- Military Training Certificate or equivalent Technical Trade School Diploma in at least one of the following areas- Aircraft Electrical, Avionics, Weapons or Sensor Systems, Remote Weapons Stations, UAS/UAV or Counter-UAS (c-UAS) Systems preferred
- Former Military Operations experience preferred
EDGE AUTONOMY BENEFITS
- Matching RRSP Contributions
- Health Savings Account (HSA) with competitive employer contribution
- Paid Time Off
- Paid Holidays
HIRING REQUIREMENTS
If an offer of employment is extended, the applicant must have the ability to pass a background check and the ability to be insured by the Company's Auto-policy. An Offer of Employment is contingent upon the results.
CLEARANCE REQUIREMENTS
This position may require access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). Candidate must have the ability to obtain a Top-Secret Clearance.
EDGE AUTONOMY IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Edge Autonomy is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact
