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Administration/Receptionist
2 weeks ago
About the Role
We're looking for a friendly and organized Receptionist / Administrative Assistant to join our orthotic and medical equipment supply office. This full-time, entry-level role helps keep our front desk running smoothly and ensures clients and colleagues feel welcome and supported.
Schedule:
- Every Saturday (8 hrs)
- 3–4 weekday shifts (6–8 hours each)
- Extra hours may be available based on business need
If you enjoy working with people, have great attention to detail, and want to grow your skills in a medical based setting, we'd love to meet you
Responsibilities
- Greet and assist clients with professionalism and a friendly attitude
- Answer and route phone calls promptly and courteously
- Schedule and coordinate client appointments using the office calendar system
- Process payments and handle basic administrative transactions
- Support both clients and team members with day-to-day requests and inquiries
- Review and update client files to ensure all documentation is complete and accurate
- Perform data entry and maintain clear, organized electronic records
- Ensure clients receive their medical items or equipment once services are complete
- Monitor and respond to emails, coordinating follow-ups as needed
- Track and communicate updates on client issues or service tickets
- Maintain a clean, organized, and welcoming front desk and waiting area
Requirements
- Previous office or administrative experience preferred (but not required)
- Strong customer service and communication skills
- Comfortable using multi-line phone systems, office equipment, and learning new software
- Excellent attention to detail and accuracy in data entry and file management
- Ability to multitask and stay organized in a fast-paced, team-oriented environment
- Dependable, professional, and eager to contribute to a positive workplace
Why Join Us
You'll be part of a supportive and inclusive team that values professionalism, teamwork, and growth. This is a great opportunity to gain hands-on experience in a medical office environment while building your administrative career and making a meaningful difference in client care.
Job Type: Full-time
Language: English (required)
Work Location: In person – Corporate West End Edmonton, AB
Job Types: Full-time, Permanent
Pay: From $17.00 per hour
Expected hours: 30 – 36 per week
Work Location: In person
