Door-to-Door Sales Manager

Position: Door-to-Door Sales Manager

Location: Coquitlam, BC

Compensation: Based on Experience

Job Type: Full-Time, Permanent

We are seeking an experienced and motivated Door-to-Door Sales Manager to lead and inspire our sales team in a fast-paced, direct-selling environment. The ideal candidate will be a strong leader with a proven track record in team management, sales strategy, and performance optimization. This role is responsible for overseeing daily operations, recruiting and training team members, driving sales targets, and fostering a high-energy, goal-oriented culture.

Key Responsibilities:

Leadership

• Lead and support the daily operations of the door-to-door sales team.
• Develop and execute annual, monthly, and weekly action plans to achieve company goals.
• Build strong relationships with team members and ensure consistent follow-up on key initiatives.
• Take full accountability for team performance and hold team members accountable for results.
• Participate in quarterly meetings, strategic planning, and company events to align departmental goals.

Sales Management

• Define clear sales objectives and performance expectations for the team.
• Monitor daily metrics and dashboards to identify improvement opportunities.
• Plan and assign turf in advance, ensuring optimal team coverage.
• Conduct daily huddles, one-on-one meetings, and end-of-day wrap-ups to review goals and progress.
• Deliver engaging daily sales training focused on product knowledge and sales techniques.
• Resolve conflicts promptly and professionally while maintaining team morale.
• Develop succession plans and train backup personnel for continuity.

Sales Team Development

• Identify skill gaps and implement targeted training and coaching programs.
• Conduct regular performance evaluations and provide constructive feedback.
• Participate in field activities ("joint knocks") to support and coach team members.
• Monitor leads, estimates, and overall results to improve conversion rates and team efficiency.
• Keep the team productive during downtime with proactive activities such as follow-up calls or prospecting.

Performance Tracking

• Track and analyze sales performance, providing regular reports to senior management.
• Identify key trends, challenges, and opportunities for continuous improvement.
• Evaluate team results against KPIs and sales objectives.

Sales & Business Development

• Develop and implement effective sales processes for lead generation and conversion.
• Serve as the corporate sales representative as needed, managing key accounts.
• Identify new business opportunities and implement strategies for growth.
• Oversee the preparation of quotes, proposals, and client presentations.
• Review lost opportunities and apply lessons learned to future efforts.
• Manage client relationships, addressing escalations and ensuring satisfaction.

Human Resources

• Recruit, hire, and onboard new team members to build a high-performing sales team.
• Lead by example, fostering collaboration, accountability, and professional growth.
• Conduct performance reviews, and handle disciplinary actions and terminations as required.
• Coordinate closely with HR and senior management on staffing and development needs.

Marketing Support

• Collaborate with the marketing team to support promotional activities and campaigns.
• Ensure marketing materials, direct mail, and territory preparation are completed before door-knocking campaigns.

General Responsibilities

• Maintain and enforce standard operating procedures and documentation.
• Spend the majority of work time in the field with the sales team.
• Conduct regular planning, review, and improvement meetings using CRM tools and planning documents.
• Align efforts with marketing, product, and customer service teams.
• Continuously seek self-improvement through reading, training, and attending workshops.
• Research market trends, competitor strategies, and customer insights.
• Oversee and optimize CRM and other sales-related software tools.
• Support seasonal sales efforts, such as Christmas light sales, during off-peak periods.
• Foster a positive, high-energy sales culture that promotes teamwork and accountability.

Qualifications

Education:

• Post-secondary education in Business, Marketing, Management, or a related field preferred.
• Equivalent, relevant industry experience will be considered.

Experience:

• Minimum 3 years of leadership experience managing door-to-door (D2D) sales teams.
• At least 3 years of sales or marketing experience in a small business or high-growth environment.
• Demonstrated success in building teams and achieving sales targets.
• Proven ability to implement and improve sales systems, processes, and procedures.
• Experience in construction, landscaping, or home improvement industries is an asset.

Job Types: Full-time, Permanent

Pay: From $60,000.00 per year

Work Location: In person