Systems Analyst

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at 

SUMMARY

The Team

The Corporate IT Development & Delivery department is a software development, support and information delivery department within BGIS' IT Solution Support area.  The team provides hosted and cloud Oracle ERP technical solutions for Finance, HR, Project Accounting and Procurement. Also develops other departmental software to support corporate business processes. 

This is a dynamic team working in a fast-paced environment.  Based on our company values of Unwavering Integrity, Passion for Innovation, Living Sustainability, Customer Experience, and team member engagement, we believe in engineering effective business processes first before delivering solutions for efficiency.  We believe in team transparency and promote healthy technical discussion and debate. We promote self-learning alongside corporate funded training and personal career growth.

The Position

Reporting to Director, Corporate IT Development and Delivery, the Systems Analyst/Developer position analyzes, programs, and implements user requirements. Apart from programming complex programs, this role requires business knowledge on areas related to our deliverables in BGIS.

With respect to Enterprise Corporate Software, this position analyzes user requirements and documents the technical system design in a highly complex, tightly integrated environment, which includes a few cloud-based SaaS applications, internal operational application data integration, external banks, Taxation Services and client data delivery integrations.  This position prepares technical design documents, programming the new functionality or modifications to existing program units, designs reports and extensions for Corporate Software including Oracle HRMS, OTL, G/L, A/P, A/R, P/O and Project Accounting modules and provides data integration services for all related interfaces.  This position maintains and supports the existing customizations / extensions and changes within the production environment according to Oracle EBS Development Standard.  In addition to excellent technical skills, strong functional knowledge is an advantage, especially for human resource, finance, procurement, project accounting, etc. and corporate related processes within Oracle EBS.

For corporate departmental related software, this position will also deliver development cycle tasks to support corporate departmental software needs using Oracle APEX technology.

For integration services, this position also uses Snaplogic service to build, deploy and support required integration services.  Provide code enhancements and bug fixes according to the RFC management process.

KEY DUTIES AND RESPONSIBILITIES

• Business Solution: Analyze, engineer and document complex technical solutions to meet the needs of an assigned project.  Document the design; perform programming and unit test the solution according to relevant development standards. 
• Program Modules, Data Interfaces and System Integration: Analyze, engineer and document technical program units to meet the needs of IT's internal clients (e.g., Corporate Accounting, Client Accounting, Procurement and HR).  Develop the BI Publisher and Concurrent program units according to Oracle EBS development standards.   Understand any integration task source and destinations, using Snaplogic or related SFTP tools to perform system integrations.   Utilize Oracle APEX development platform for BGIS internal program units and ERP UI development.
• System Support: Support production environment (including all existing extensions, interfaces, modifications, and BI Publisher reports) analyze urgent problems that occur at a module level.  Deal with one-time data requests.  Be able to occasionally work out-of-office hours for urgent support needs.
• Upgraded Functions: Evaluate new technical functions available from upgrades, patches, or new software.  Determine the applicability of new functionality to BGIS business and the impact to existing customizations, extensions and reports.
• New Technology and Process: Actively Maintain and upgrade related knowledge and keep current on a wider range of technical platforms, approaches, and processes in the market. 

KNOWLEDGE AND SKILLS

General

• Self-driven, self-initiated IT technique lover that pursued in depth as well as width on IT current approaches. 
• Relevant University Degree.  Industry certification and General Enterprise Finance, HR, Project Accounting and Procurement Management process design experience will be benefit for this position.
• Theory driven issue management approaches on information process management, data storage management. Information engineering approach for different types of business process.  Not restricted to structured data management. 
• Be able to raise applicable, relevant technical and process questions on situations that do not have any indicators for direct answers.  We need a person with capability to raise questions that could result-in process improvement. 
• Progressive experience and expertise that demonstrates mastery in knowledge and capability to apply this knowledge which typically comes with 5-10 years hands-on experience.
• Demonstrated ability to work under pressure; manage client expectations well and be able to work on several projects simultaneously.
• Able to work independently.
• Able to learn new technology and solution methodology efficiently.
  • Hands on experience with the current versions of Oracle SQL, PL/SQL, Oracle APEX, Tagged-Text(HTML, XML, SOAP CSS Etc.) and JavaScript. 

Technical Knowledge and Skills

• Hands on experience with Oracle EBS development standard and Middle tier architecture, especially with Oracle Concurrent Program units and BI Publisher Reporting technology. 
• Working knowledge of some of the following Global Enterprise Management processes HR, Payroll; Finance and others like GL, AP, PA, AR, PO, and Banking/Cash Management.
• Working Knowledge with middleware-based cloud integration technology (E.g.: SOA Suite, SOAP, RESTful services, etc.) and its applications in the market (E.G. cloud integration platforms by different vendors).  Hands on experience with Cloud to local bi-directional full cycle data integration and application integration is an advantage.  Knowledge of Snaplogic is an advantage.
• Working Knowledge of ERP database table/structures, Linux and Microsoft operating system commands.
• Knowledge of data architecture, data modeling and information system design and development methodologies. Knowledge of Formal Information Engineering methods and approaches is an asset.
• Knowledge of handheld device development and Oracle Mobile Application Framework (Oracle MAF) is an asset.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success 

BGIS is an equal opportunity employer and we welcome you to apply for a position with us If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. 

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