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Medical Affairs Specialist

2 weeks ago

Richmond Hill, Ontario, Canada Shorder Ambulatory Centre Full time $60,000 - $80,000 per year

Overview and Purpose of the Role

Reporting to the Manager, Medical Affairs, the Medical Affairs Specialist supports the administrative functions of the department, including assisting with physician credentialing, organizing and maintaining medical staff contracts, coordinating schedules, and supporting continuing medical education (CME) initiatives. The Specialist also facilitates effective communication between clinical teams and hospital administration. Working in close collaboration with the Manager of Medical Affairs and the Chief Medical Officer, the Specialist will help drive physician engagement and support the successful launch and ongoing operations of clinical programs.

Key Duties & Responsibilities:

  • Provide high-level administrative support to the Chief Medical Officer (CMO) and Manager, Medical Affairs, including calendar management, correspondence, and physician meeting coordination
  • Track physician credentialing and onboarding using the CMaRS (Credentialing Management and Review System) platform, ensuring timely and accurate processing
  • Maintain organized and up-to-date records related to medical staff contracts, credentialing, and CME activities
  • Plan and coordinate Medical Affairs events, such as educational sessions, orientations, and committee meetings
  • Monitor the Medical Affairs inbox and ensure timely response and follow-up on inquiries
  • Support community physician outreach and maintain relationships with external partners, including hospitals and universities
  • Ensure confidentiality and compliance with SAC policies and relevant healthcare regulations

Corporate Responsibilities:

  • Participate in all mandatory training requirements and work in compliance with the Occupational Health and Safety Act and Regulations, company Policies and Procedures, as well as established industry guidelines

Skills & Qualifications:

  • Post-secondary education in Health Administration, Business Administration, or a related field is required; certification or registration in a relevant area is a strong asset
  • Minimum of 1–3 years of related experience in a healthcare or medical administrative support role, ideally within a Medical Affairs or physician services environment
  • Excellent verbal and written communication skills, with the ability to tailor messaging to different audiences and produce clear, concise, and well-structured documents
  • Strong organizational and time-management skills, with the ability to prioritize tasks, manage competing deadlines, and maintain an organized workflow with minimal supervision
  • Superior interpersonal skills with a demonstrated ability to work collaboratively within a team environment
  • Sound decision-making abilities within established guidelines and procedures
  • High level of discretion and sensitivity when handling confidential or sensitive information, with a strong commitment to maintaining confidentiality at all times
  • Basic analytical and problem-solving skills, with the ability to identify and resolve routine issues and seek guidance when needed
  • Computer proficient in MS Office (Word, Excel, Outlook); experience with Meditech is an asset
  • Satisfactory passing of a criminal record check/vulnerable sector check
  • Provide proof of Immunization and TB records

Job Type: Full-time

Pay: $76,500.00-$90,000.00 per year

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match

Application question(s):

  • Are you legally authorized to work for any employer in Canada without restrictions? Yes or No
  • Have you ever been convicted of an offence for which a pardon has not been granted? Yes or No
  • What is your availability to start work?

Work Location: In person