Supervisor, Maintenance

Department: Water Services

Employee Group: Exempt

Location: Coquitlam Water Treatment Plant

Salary Range/ Wage Rate: Management / Leadership, Level M1 ($113, $134,055.72 annually)

Our Water Services Department is seeking an Exempt Maintenance Supervisor to lead our Coquitlam Water Treatment Plant Maintenance team. This individual will be responsible for the oversight of a team responsible for the maintenance, repair, and installation of a wide variety of electrical, instrumentation, and mechanical equipment at Metro Vancouver's Water Treatment facilities.

You are: A dynamic leader and strategic thinker with maintenance management experience. A strong management skillset including experience with change management will lead to success within the role. This individual will seek to promote team development by fostering a culture of safety, and quality and service efficiency while promoting team performance by providing coaching, mentoring and motivation.

The Supervisor, Maintenance reports to the Superintendent, Water Services Maintenance.

This role:

• Supervises the maintenance, repair and installation of a wide variety of electrical, instrumentation and mechanical equipment at Metro Vancouver's wastewater treatment or water treatment facilities. Initiates and implements modifications and upgrades to existing equipment and facilities. Addresses emergency repairs and prioritizes work considering operational and regulatory requirements.
• Manages corrective and preventative maintenance program activities and employs a variety of technologies and methods to improve equipment reliability and reduce cost intensive repairs. Leverages key performance indicators and maintenance metrics to guide decision-making, optimize program effectiveness, and drive continuous improvement in operational efficiency and asset performance.
• Analyzes budgets, staffing levels, and business process metrics to identify opportunities for operational improvement. Monitors and controls expenditures to ensure efficient use of allocated funds within approved budgets, while actively contributing to budget planning and preparation. Develops cost-effective maintenance strategies, proposes resource optimization initiatives, and prepares business cases for urgent repairs, equipment replacements, or tasks requiring out-of-budget funding to support continuous improvement and long-term asset reliability.
• Receives work requests, assesses resource requirements and prioritizes work. Works closely with staff to utilize the Enterprise Asset Management (EAM) systems for managing work orders, equipment records, purchase orders, requisitions and work schedules. Works with the Operations Supervisor to coordinate and schedule work. Assesses workloads and coordinates activities to minimize backlog. Makes decisions or recommendations regarding the utilization of contracted external resources required to complete work tasks. Oversees the work of contractors and ensures work is performed safely and to required standards.
• Employs new technologies for preventative and predictive maintenance of equipment. Makes technical decisions and troubleshoots the methodology of repairs and modifications of equipment. Ensures regulatory maintenance is performed and documented for all relevant equipment. Working in close conjunction with the Maintenance Engineering team, represents maintenance interests with Engineering and Construction groups for the design and construction of new equipment or upgrades.
• Hires, supervises, directs and develops staff, monitoring performance towards division, department, and corporate objectives. Ensures staff adhere to corporate workplace conduct and purchasing policies. Leads, coaches and develops staff recognizing the importance of technical and safety training. Ensures work is completed to industry standards. Works with purchasing to select contractors and is responsible for reviewing contractor safety programs and safe work procedures and directing their work to ensure work is performed according to Metro Vancouver standards.
• Ensures safe work procedures are integrated in the work routines of staff and conducts regular safety meetings. Continuously monitors work practices noting and addressing recurring issues. Prepares written safety and emergency procedures and ensures lockout and confined space entry procedures are implemented as required. Uses the corporate Incident Reporting and Investigation System (IRIS) and may perform a lead role in conducting safety investigations.
• Coordinates the efficient and effective maintenance and repair of Metro Vancouver's wastewater treatment or water treatment equipment. Encourages employee involvement in decision making and provides constructive and motivating feedback to staff.
• Oversees the emergency stand-by schedule to provide emergency mechanical, electrical and instrumentation maintenance coverage.
• Performs other related duties as required.

To be successful, you have:

• 3 years of recent, related experience supplemented by a university degree or diploma in a relevant discipline such as mechanical technology or engineering and an Interprovincial Trades Qualification (IPTQ) in a relevant trade such as Electrical, Millwright, or Instrumentation; or an equivalent combination of training and experience.
• Possess or ability to immediately obtain a Class A Electrical Field Safety Representative Status from the BC Safety Authority.
• Complete understanding and knowledge of maintenance practices including planning, equipment reliability and preventative maintenance techniques.
• Electrical, instrumentation and/or mechanical aptitude. Ability to lead staff in the use of a wide variety of equipment, technologies and methodologies related to equipment maintenance and repair.
• Sound knowledge of WorkSafe BC regulations and considerable experience related to implementing and leading safe work procedures and practices such as confined space and lock out. Sound knowledge of occupational hazards, safety precautions and regulations relevant to the maintenance of wastewater and water treatment equipment. Ability to train staff in safe work procedures and correct non-conforming behaviours.
• Ability to work within established budgetary and financial objectives and possesses sound basic budgeting and accounting skills. Ability to monitor and control budgets ensuring the effective and efficient expenditure of allocated funds within the approved budget; ability to assist with budget planning and preparation and estimate costs and time required for internal work requests.
• Demonstrated supervisory skills including the ability to understand and consistently apply and explain collective agreement provisions and corporate policies; ability to organize, direct and supervise the work of others in a team environment; skill in training and coaching staff to achieve goals and objectives.
• Ability to use judgment to resolve problems by adapting or applying procedures to address issues and problem situations. Demonstrates persistence in overcoming obstacles.
• Sound written and oral communication skills. Ability to provide clear direction to staff in emergency situations. Ability to write standard business correspondence such as letters and memos.
• Demonstrated ability to establish and maintain effective working relationships with internal and external contacts. Demonstrated initiative and proven ability to work cooperatively with others; ability to effectively deal with disagreements to prevent the escalation of conflict.
• Proficiency using Microsoft office programs, including Word, Excel, and Outlook. Proficiency using the corporate EAM and Computer Managed Maintenance System (CMMS).
• Valid BC Class 5 Driver's License.