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Clinic Assistant

2 weeks ago

Airdrie, Alberta, Canada Optimum Wellness Centres Full time $40,000 - $60,000 per year

Are you a natural leader prepared to be the welcoming face of our dynamic multidisciplinary clinic in Airdrie? We are currently looking for a vibrant and detail-oriented individual to join our team as a Clinic Assistant.

Position Overview:

As the first point of contact for our clinic, you will play a pivotal role in creating a positive and welcoming atmosphere for all our patients. Your enthusiasm, exceptional communication skills, and multitasking abilities will contribute to the smooth operation of our clinic, where collaboration across various healthcare disciplines is at the heart of what we do.

Responsibilities:

  • Warm and Inviting Reception: Interact/greet patients and visitors with a friendly demeanor, ensuring a positive first impression, and an incredible clinic experience.
  • Efficient Administrative Support: Manage patient appointments, ensuring every patient has their next appointment or reminder in the schedule and efficiency with using technology (EMR program).
  • Accurate billing of EHB insurance, MVA, WCB andrelated tasks.
  • Team Collaboration: Act as a liaison between different allied health disciplines within the clinic.
  • Inclusion: Foster a collaborative environment by facilitating communication among practitioners, staff, and patients.
  • Answer incoming calls promptly and assist with all patient inquiries politely.
  • Exceptional Customer Service: Address patient needs and concerns promptly, ensuring a high level of customer satisfaction.

Provide information about clinic services, practitioners, and other relevant details.

Qualifications:

  • Previous experience in chiropractic/physiotherapy clinic an asset.
  • Minimum 2 year experience in a receptionist or customer service role
  • Excellent interpersonal and communication skills- must be fluent in English.
  • Must have advanced computer and typing skills.
  • Strong organizational abilities and attention to detail.
  • Ability to multitask and thrive in a fast-paced environment.
  • Enthusiastic attitude and a passion for creating a positive patient experience.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth into lead roles.
  • A positive and collaborative work environment where your contributions are valued.

Join us in making a difference in the lives of our patients and promoting a culture of wellness in our Airdrie community

At Optimum Wellness Centres, we are proud to be an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace where all individuals are valued and respected.

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Store discount

Experience:

  • MOA: 1 year (preferred)

Location:

  • Calgary, AB (required)

Work Location: In person