Field Supervisor

Ready to make a difference.

Are you committed to protecting your community? Blackbird Security is seeking to hire a Field Supervisor in Kelowna, BC for various sites.

What's in it for you?

• Competitive wages
• Flexible schedules
• Paid training and growth opportunities to succeed in your role
• Career advancement opportunities through promotion from within
• Recognition programs and bonuses
• Goodlife Fitness Gym Membership - 25% discount on all membership fees (all tiers), $0 enrollment fees and share with one family member (post completion of the probationary period)

What you will do

• Fully support the District Manager (DM) in operational functions of various sites.
• Knowledge of company/ client policies to deliver superior quality of operational services and to ensure the well-being of guards.
• Ensure site staff is fully trained, well-dressed, and possess the necessary knowledge to comprehend and follow their duties and responsibilities.
• Oversee daily site operations, patrols, and spot-check premises.
• Ensure guards are following post-orders and adhering to company and client policies.
• Delivery of resources to site as and when required and mentor guards to ensure high quality services are being provided.
• Cover floor time as required.
• Support DM with on-site issues, interruptions and complaints in the assigned district.
• Assist DM to ensure all staff site reports are completed accurately and professionally.
• Assume leadership and maintain positive working relationships with site guards.
• Provide excellent customer service to our clients, customers and patrons.
• Perform safety and security duties with the highest standards of professionalism and integrity.
• Complete incident reports and all required documentation for security purposes.
• Identify security violations/ threats, diffuse volatile situations and intervene accordingly, adhering to company policies.
• Respond to emergencies and escalate to law enforcement agencies as required.

The Ideal Candidate

• A Valid Security License
• Experience in making arrests and detainments
• Excellent communication skills, both written and spoken are required
• Retail security experience is highly preferred
• Supervisory experience is highly preferred
• Valid Driver's License and willingness to use own vehicle for work-related purposes (associated expenses will be reimbursed).
• Willingness to attend meetings and improve skills
• Ability to work without close supervision
• Passionate about training and mentoring security officers

About Blackbird Security

Joining Canada's fastest-growing National Security Company is not just a job – it's an opportunity to make a meaningful difference in your career and in the communities we serve. Here are some compelling reasons why you should consider being a part of our dynamic team:

• Our Values: Our operations are guided by core values — Respect, Integrity, Teamwork, and Adaptability — which serve as the bedrock of our corporate culture. Join us in shaping a workplace where these values thrive, fostering a sense of belonging and achievement for everyone involved.
• Personal and Professional Growth: We believe in investing in our employees' growth. Joining us means access to career development pathways that enable you to reach your full potential. Our dedicated management team provides mentorship to guide you through your career journey, fostering a supportive and collaborative work environment
• National Presence: As a national Canadian security company, we operate coast to coast with major branches in all 10 provinces. This allows you to be part of a widespread network, contributing to the safety and security of communities across the country.
• Commitment to Community Betterment: Our commitment goes beyond providing security services. We actively engage in bettering the community by tailoring our security solutions to meet the unique needs of our clients and the areas we serve. By exceeding performance standards, we contribute to enhancing the overall safety and well-being of the community.
• Reputation for Excellence: Our reputation is built on consistently exceeding performance standards. Joining us means aligning yourself with a company that values excellence in service delivery and upholds the highest standards in the industry. Superior customer service is at the core of our operations, ensuring our clients receive the best possible security solutions.
• Diverse Range of Clients: Work with a variety of clients, from retail stores to high-end establishments, residential buildings, campuses, municipal offices, warehouses, and more. This diversity in clientele offers a dynamic and interesting work environment.

If you are passionate about making a positive impact, contributing to community safety, and advancing your career in a rapidly growing national security company, we invite you to join us. Together, we can build a safer and more secure future for our clients and communities.

We thank you for choosing to work with Blackbird Security Inc. We thank all applicants for their interest in this opportunity; however, only shortlisted candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $22.00-$24.00 per hour

Ability to commute/relocate:

• Kelowna, BC: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Do you have your own vehicle? This is a requirement for the role and associated costs will be reimbursed.

Experience:

• Security: 2 years (required)
• Retail Security: 1 year (preferred)
• Supervisory: 1 year (required)

Licence/Certification:

• Security Guard Licence (required)
• Driving Licence (required)

Work Location: In person