Pharmacy Supervisor

Position Type: Full Time

Department: Pharmacy

Work Location: Markham, ON

Work Arrangement: On-Site

Work Hours: hour shifts between 7AM and 7PM and rotational Sunday (8AM to 12PM)

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, as well as HCP & Clinic Services.

Come and join our team But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Pharmacy Supervisor- Shipping & Receiving has the primary responsibility for supporting the Pharmacy Manager by overseeing the daily operations of the pharmacy's shipping, receiving and delivery tasks. The Pharmacy Supervisor — Shipping & Receiving acts as the main point of contact for dispensary and delivery staff and provides daily oversight and guidance to the pharmacy shipping and receiving staff to ensure that workflow is completed within required timelines. The Pharmacy
Supervisor— Shipping & Receiving also works with management to address and resolve any shipping, receiving and delivery concerns.

A Day in the Life (What you will do here):

• Supervise and perform daily pharmacy operation activities while ensuring compliance with established standard operating procedures and provincial/federal regulations and standards (e.g. NAPRA)

• Provide exemplary customer service to clients

• Resolve daily pharmacy operational issues

• Train, assess, mentor and lead the team

• Performance management of direct reports including hiring, one on one meetings, goal setting and evaluations

• Manage the payroll and scheduling of all direct reports

• Assist with the development & review of standard operating procedures and work instructions

• Identify, develop and assist with the implementation of continuous improvement projects to maximize operational efficiency/quality of service

• Attend and participate in staff meetings

• Maintain inventory of shipping materials, including reconditioning and rotation of reusable coolers, ice packs and data loggers

• Coordinates pharmacy inventory maintenance, including identifying items to be ordered, receiving and put away of stock, expiry date checks and stock rotation

• Schedule and perform inventory cycle count and assists with stock reconciliations across local Sentrex pharmacies

• Coordinates shipping and receiving activity between local Sentrex pharmacies as applicable

• Ensures accurate scanning/filing of pharmacy paperwork including delivery paperwork and prescription records

• Ensure safe and appropriate storage of medications

• Arrange courier shipments as required

• Deliver/pick up orders as required

• Prepares reports as required

• Support and participate in new pharmacy technology implementations and upgrades In the absence the Transportation Manager, provides direction to drivers and coordinates delivery schedule

• Monitors fridge temperatures, trouble shootsand reports any variances directly to pharmacy management

• Acts as one of the primary contacts for security and temperature alarms

• Assist with other duties as assigned by Pharmacy Manager within the scope of practice

What you need to ensure you are set up for success:

• High school diploma
• Previous experience working in a pharmacy setting an asset
• Previous experience leading a team an asset
• Experience with Kroll and MS Office an asset
• Strong verbal and written communication skills in English Ability to communicate in other languages an asset.
• Highly organized with strong attention to detail
• Ability to self-manage time, set daily priorities and multi-task in order to meet various competing work deadlines
• Excellent interpersonal skills, with ability to work independently as well as within a team
• Ability to physical stand for extended periods of time, and to lift and move up to 50 pounds
• Troubleshooting and decision-making skills

• Strong attention to detail

• Strong planning and execution skills

What makes you a great fit for this team: 

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders

Why join Sentrex?

We value our employees Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications.  We realize that not every candidate will meet every single desired qualification.  If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you

Accommodations can be made available upon request for those candidates taking part in the selection process.