Audit Manager, Consumer Compliance

Job Description

• Audit and Assurance: Plans, executes, and evaluates audit test plans to assess consumer compliance risks, such as adherence to regulations like Truth in Lending, Truth in Savings, and Fair Lending. Assesses risks and controls related to consumer products and services, designs comprehensive audit programs, and executes audit procedures to evaluate compliance with regulatory requirements. Supervises and reviews the work of audit staff, analyzes and synthesizes results of testing performed, and effectively communicates results to senior management. Delivers well-written audit reports and other forms of communication to stakeholders, highlighting consumer compliance risks and control weaknesses.
• Consumer Compliance Risk Management: Understands and assesses risks related to consumer compliance, including unfair or deceptive acts or practices (UDAP), and other consumer protection regulations. Identifies and evaluates key control activities in business processes related to consumer products and services, such as loan origination, account opening, and customer communication. Leads and executes continuous monitoring activities to assess consumer compliance risks and controls and gathers and evaluates information from business units and regulatory sources.
• Data Analytics and Technology: Applies data analytics techniques to identify patterns, insights, and trends related to consumer compliance, such as customer complaint data. Executes basic analyses and creates simple visualizations using standard tools to support audit findings and recommendations. Develops requests for advanced analytics to test hypotheses and add insights into audit findings related to consumer compliance.
• Relationship Building and Stakeholder Management: Supports the Audit Director in ongoing monitoring and discussions with business management related to consumer compliance. Builds trusting relationships with internal audit peers, business management, and stakeholders to facilitate open communication and collaboration. Acts as a key contact and responds to inquiries from business stakeholders throughout the audit process, providing guidance on consumer compliance matters and internal control.
• Staff Performance and Mentoring: Acts as a role model and mentor to junior auditors, providing constructive feedback and guidance on consumer compliance audit procedures and techniques. Enhances and maintains staff morale. May participate in interviews and evaluations of new applicants, assessing their knowledge and skills related to consumer compliance auditing.

Job Skills

Adaptability, Auditing, Commercial Acumen, Communication, Detail-Oriented, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Results-Oriented

Additional Job Details

Address:

1597 BEDFORD HWY:HALIFAX

City:

Halifax

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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