Case Manager

Our team at Native Clan prides ourselves on our commitment to supporting, healing, and our dedication to serving our community in progressive and adaptive ways. Founded in 1972, Native Clan for the most part works with those relatives exiting western justice systems, their families, and community to support a positive healing journey that is right for our relatives impacted by those systems and trauma caused by colonization and stemming from intergenerational trauma.

Our Mission Statement: "The Native Clan Organization helps and supports our relatives navigate through, heal from, and return to their communities after contact with justice systems and to provide advocacy and progression of Indigenous ways of justice within those systems.''

Our Vision Statement: "Our Vision is to remove barriers for those relatives who have come into contact with justice systems, and ensure they return to their communities to live their lives in their most positive forms for them.''

Process and Support: The Native Clan Organization (NCO) acknowledges and supports the importance of having a team of pathfinders and helpers that reflect our relatives that we support. NCO practices equitable hiring practices and wants our work team to reflect those we serve as we aid our relatives on their journeys. In this spirit, preference will be given to those who self-declare Indigenous backgrounds in their resume or cover letter.

Also, in the spirit of removing barriers, and being as accessible for employment as possible, NCO uses qualifications and desired experience, or traits outlined in our job descriptions as a guide for those who would like to join our team. Applicants are more than welcome to apply for these posted roles if they do not specifically meet all of the listed requirements, as these are a guide for hiring and interviewing but are not all required. If you need assistance or guidance on resume writing, or interview skills please contact: and our team will be there to help you navigate resume writing and the interview process (skill building for this).

As part of making sure those joining our team understand what our team does, what are focuses of Native Clan in the present, and to get to know each other more we have a hiring process that is different from many organizations. Below are the steps and just a general idea of what these steps in our hiring include:

1. If you would like to join our team, please read, and think about this job/role posting and see if you are interested and think about if you would be a great fit.

2. Apply online and our team will review resumes. Please also include a video introduction if you would like, but this isn't required. We recognize resumes do not give a full picture of a person, and we try to ensure people applying for roles have every chance to show what they can bring to our team. If you need help with making a resume, please either call us, reach out on Facebook, or email and we will arrange how we can help with this.

3. Our team will look at resumes and video introductions (if you do not have a way to do a video introduction, reach out and we will set up an in person meeting just to say hi, but this won't be an interview and will be informal) and contact those people applying to attend an orientation touch base.

4. The "orientation" is a chance for our Pathfinding team to give a presentation and general information session to those who are invited to attend, and those who go to this stage of the hiring process. We will arrange multiple in-person and virtual sessions to accommodate people's schedules, but this will need to be completed prior to an interview. This step is to ensure that people wanting to join our team see our work culture, values, leadership and support style, and the range of services our team offers as this isn't fully communicated during a dedicated interview.

5. The interview stage will be for those who are invited from the pool of people who have attended "orientations" or our information sessions. These interviews will take place in person for the most part unless requested depending on the situation, and when we call or contract those who are invited to interview we will work to get rid of any hurdles like timing, transportation, or scheduling. Interviews will be "paid" in the sense that anyone who takes time to be interviewed will be offered an honorarium for their time

6. After the interview stage our Pathfinding team will work to choose who would be the best fit at the time for our team, and contact those who will be offered the role on the team. Those who aren't offered a role at that time will be asked if they would like our team to keep them in mind for future roles, and we can of course offer feedback

Position Summary: Journey Pathfinder ( Case Manager )

We are excited to offer this role, to our team at our Healing Facility " Manitou House" (located at 94 McGregor St.)

What is a High Risk Journey Pathfinder ?/ What does this work include? What is the benefit of working in this role at Native Clan?

What this role does in its day-to-day:

-Collaborates with the Manitou House team , Knowledge Keepers, Elders, Mental health specialists ,Parole , families and community resources, to effectively support relatives on their healing journeys to find their path as they see it, after exiting the justice system .

-Develops detailed and personalized reintegration action plans and safety plans to support relatives , ensuring their needs are captured and that they have strategic interventions and plans created based on their risk , to support them throughout their journeys at Manitou House.

-Consistently seeks out new community supports and resources for the betterment of all relatives at manitou House, while ensuring sustainability of current relationships and partnerships are balanced and supported.

-Develops and maintains a number of administrative systems within the role to ensure CSC directives and standards for documentation and reporting relative healing plans and reintegration plans are always met.

-Communicates regularly and openly with Manitou House Lead Journey Helper(s), Manitou House Pathfinder and other roles to acts as a liaison between teams within the organization. They will communicate goals for relatives, support needed, feedback, and solutions for the relative and team to progress in order to facilitate smooth information flow and coordination of everyone's gifts and skill sets.

-Takes part in progressive, challenging, and customized training and professional development that is guided by the Manitou House Pathfinder, but for the most part, is directed by areas where you would like to progress and gain knowledge in to help your team and our relatives.

Someone who is a great fit for the role would be someone who:

-Believes in our missions, visions, and has our drive to change justice and social systems for the betterment of our community and relatives impacted by these systems

-Can set and maintain healthy and professional boundaries that allow trust to be built with each relative and team member.

-Detail oriented, demonstrates exceptional case , assessment , and time management skills needed to effectively manage the needs of multiple relatives.

-Resourceful and adaptable, demonstrates the ability to modify and implement custom strategies for each relative as needs and barriers change in our relatives lives by being solution focused.

-Understands and recognizes all trauma and impacts on behavior, learning and health. Will advocate this understanding to partners and supports in order to help progress each relative collaboratively.

-Will create safe spaces by establishing trust and safety , ensuring relatives recognize the values of NCO and the power in their resiliency and that all progress is worth celebrating and feeling valued for.

-Will empower relatives to learn how to ask for help in order to develop their own skills and confidence to regain control of their lives , relationships and decisions.

-Possesses and has had professional development and training in areas of : trauma, mood disorders, suicide , grief , addictions , active listening , communicating, empathy, cultural awareness and motivating others.

Salary: Salary for this position is starting at $62,400 annually .This will be a salaried role, at 40 hours-weekly ,where schedules are flexible and progressive work arrangements can be made with the Manitou House Pathfinder depending on the workload and needs of Manitou House and your team.

Benefits and RSP Plans: This position is available offering full time status , thus providing access to incredible medical benefits that include drug prescription coverage, dental, vision, medical insurance coverage options, complex and generous health professionals coverage , travel insurance and much more. NCO also has a loving RSP plan in which the employee contributes 3% of their wages to, and the organization will contribute 6% of an employee's salary as part of our matching contribution plan.

Job Type: Full-time

Pay: $62,400.00 per year

Benefits:

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Flexible schedule
• Life insurance
• Mileage reimbursement
• On-site gym
• On-site parking
• Paid time off
• RRSP match
• Vision care

Application question(s):

• Can work a flexible schedule to connect with case load ( days, evenings, weekends)

Experience:

• Case management : 2 years (preferred)
• Counselling : 1 year (preferred)

Work Location: In person