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Front Desk Staff

2 weeks ago

Vancouver, British Columbia, Canada Body + Soul Health and Fitness Full time $45,000 - $55,000 per year

Job description:

About Us:

At BODY+SOUL, we believe that fitness is more than just a workout; it's a journey towards holistic well-being. Our Personal Training and Fitness Boutique studio is designed with every detail in mind to enhance the client experience. From our soothing ambiance and premium amenities to thoughtfully designed group spaces, we create an environment where individuals feel empowered to challenge themselves and thrive. Join us in our commitment to holistic care that elevates physical fitness and cultivates a balanced lifestyle. BODY+SOUL is not just a place to work out; it's a sanctuary for personal transformation.

Position Overview:

We are seeking a friendly and organized Front Desk/Receptionist to be the welcoming face of BODY+SOUL. In this role, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a seamless experience from the moment they walk through our doors. Your passion for fitness and holistic wellness will help create a warm and inviting atmosphere that reflects our studio's values.

Key Responsibilities:

  • Greet clients with a warm and friendly demeanor, ensuring a positive first impression.
  • Manage front desk operations, including answering phone calls, responding to inquiries, and scheduling appointments.
  • Maintain a clean and organized reception area, reflecting the studio's commitment to excellence.
  • Assist clients with membership inquiries, class schedules, and personal training services.
  • Process payments and manage client accounts with accuracy and confidentiality.
  • Collaborate with the team to create a supportive and motivating environment for clients and staff alike.
  • Promote studio events, workshops, and special offers to enhance client engagement.

Qualifications:

  • Previous experience in a receptionist or customer service role, preferably in the fitness or wellness industry.
  • Strong communication and interpersonal skills, with a passion for helping others.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proficient in using computer systems and scheduling software.
  • A positive attitude and a genuine interest in fitness and holistic health.

Why Join Us? At BODY+SOUL, you will be part of a dynamic team dedicated to making a difference in the lives of our clients. We offer competitive compensation, opportunities for professional growth, and a supportive work environment that values your contributions. If you are ready to be a part of a transformative experience and help others achieve their fitness goals, we would love to hear from you

How to Apply:

Please send your resume and a brief cover letter outlining your passion for fitness and customer service to We look forward to welcoming you to the BODY+SOUL family

Job Type: Full-time

Benefits:

  • Extended health care
  • On-site gym
  • Wellness program

Experience:

  • Customer service: 1 year (required)