Wine Educator

2 weeks ago

Kelowna, British Columbia, Canada O'Rourke's Peak Cellars Full time $18 - $23
Overview

Peak Cellars is located on a 7-acre property down the road from OFE, and is home to our Goldie Road Vineyard. Wine isn't the only thing the property produces; the half-acre organic vegetable garden and two greenhouses supply the highest quality fruits and vegetables for the Garden Bistro.

We are looking for full- and part-time Wine Educators to join our incredible team of wine and food lovers.

Role scope

The scope of the Wine Educator is to provide professional, timely and memorable experiences.

Role type:  Seasonal full-time (Over 30 hours per week), Seasonal part-time (Less than 30 hours per week).Location: Lake Country, BC (Near Kelowna)Reports to: Tasting Room SupervisorRESPONSIBILITIES

The main responsibilities of the Wine Educator include:

  • Greet guests and enthusiastically represent our brand, providing exceptional wine experiences that goes above and beyond the expectations of our guests.
  • Be comfortable with the different services and experiences available for our guests
  • Responsibly pour wine for guests while educating about the brand, varietals, vintages, and approach our winemakers follow.
  • Host vineyard tours and wine tastings, providing top notch guest experiences that rack up the wine sales
  • Assist with presenting food pairing experiences for guests (ex: charcuterie and cheese boards)
  • Promote our wine club membership sign ups and provide information on winery events and products
  • Typical duties could include: provide exceptional experiences that align with guest needs, process sales of wine and merchandise through our POS system, answer phone calls and assist in booking experiences and Bistro reservations, restocking of wine in all areas, assist in fulfilling online or wine club orders including packing & shipping, and opening and closing duties.
  • Wash and polish glassware
  • Follow cleaning checklist and procedures
  • Conduct light housekeeping and other duties as required
OUR IDEAL CANDIDATE
  • Has a minimum 2-years of winery tasting room experience.
  • A passion for both wine and customer service.
  • Dedicated to providing personalized and professional service to all guests, and to showcasing the local region and estate offerings.
  • Able to withstand extended periods of standing, and other physically demanding conditions.
  • Able to operate in high pressure environment and remain calm and focused in urgent situations.
  • Able to work flexible hours, including evenings, weekends and holidays, as well as overtime from time to time.
  • Able to manage time efficiently.
  • Able to pay strong attention to detail.
  • Able to maintain a professional appearance and demeanor, aligning with dress code
  • Able to follow verbal and written instructions.
  • Able to lift up to 20 kg at a time (weight of a case of wine)
  • Holds or is willing to work towards holding a WSET designation.
  • Holds or plan to obtain prior to start date their Serving it Right certification, and ensures responsible service of alcohol.
  • A positive, passionate, friendly and capable individual who wants to grow in the wine industry
Employee Benefits:
  • Compensation: $18-$22.50 per hour plus gratuities (dependent on experience and WSET certifications)
  • On site parking
  • Employee Perks & Benefits program (discounts on food, wine, merch)

Work Location: (Primarily) Peak Cellars, (Potentially) Off-Site Events and O'Rourke Family Estate

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