Quality Analyst Technician

1 week ago

Toronto, Ontario, Canada Apex Systems Full time $180,000 - $270,000 per year

Quality Analyst Technician – Audio Visual (AV) Systems

Apex Systems is a global IT services provider and our staffing practice has an opening for a
Quality Analyst Technician
to place at our client, a top Canadian Bank

Client:
A
top Canadian Bank

Terms:
6 months, with possibility to extend

Location
onsite- Downtown-

Application Process:
It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Please reference
Quality Analyst Technician

Key Responsibilities:

  • Perform QA/QC testing on AV systems including Crestron, Flex/MTR(s), SurfaceHubs, Dante, Biamp, QSYS, and related technologies.
  • Test and troubleshoot conference room cameras (Poly, PTZ, OneBeyond, QSYS, Huddly, Logi) for performance, alignment, and integration.
  • Ensure seamless integration of Microsoft Teams and Office 365 with AV systems.
  • Conduct network compatibility testing (Wi-Fi, PoE, firewall/security) and validate data flow, latency, and connection stability.
  • Use QSYS for operational testing, configuration, and performance verification.
  • Collaborate with engineering and IT teams to resolve integration issues and optimize AV performance.
  • Document test results, issues, and resolutions in a clear and repeatable format.
  • Support AV system deployment and provide technical guidance during troubleshooting phases.
  • Apply QA/QC best practices to ensure reliability, safety, and performance standards are met.

Required Qualifications:

  • 1–3 years
    of hands-on experience in AV technologies and systems.
  • Proven experience with
    Crestron, QSYS, SurfaceHubs, Dante, Biamp
    , and related platforms.
  • Strong understanding of
    Microsoft Teams, Office 365, and UC technologies
    .
  • Experience working with
    conference room AV setups
    and
    camera systems
    .
  • Familiarity with
    network technologies
    including Wi-Fi, PoE, and firewall/security applications.
  • Demonstrated ability to troubleshoot and resolve AV system issues.
  • Self-motivated, adaptable, and capable of working in fast-paced, ad hoc environments.

Preferred Qualifications:

  • Operational experience with
    QSYS
    in live environments.
  • Exposure to
    trade floor AV systems
    ,
    IPT
    , and
    digital delay technologies
    .
  • Industry certification such as
    AQAV9000
    or equivalent is a plus.

Snapshot of Ideal Candidates:

  • 1–2 candidates with deep expertise in
    Crestron and QSYS
    (Lead-level preferred).
  • All candidates must have strong QA/QC and AV troubleshooting experience.
  • Comfortable working independently and collaboratively across engineering and IT teams.

If you are not a 99% match to the above, and want to be considered for other opportunities at our enterprise clients, register for our Talent Network where you can receive job alerts about new opportunities that match your interests.

Click here to Register for our Talent Network

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at

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