Group Tour Operations Consultant

About the Job and Company

At Anderson Vacations, we excel in creating and customizing independent and group tour packages across captivating destinations such as Canada (leading destination), Australia, New Zealand, and the idyllic South Pacific islands. Additionally, we offer a unique selection of fully escorted small-group tours to extraordinary locations across Canada.

With our expertise in Canada, our product range encompasses every Province and Territory in the country, providing the opportunity for one-of-a-kind, tailored itineraries in each locale. Beyond the well-known tourist destinations, we pride ourselves on exploring the less-travelled, hidden gems and specialize in offering authentic local experiences, including immersive Indigenous cultural encounters. We were honoured with a special award as the Favourite Tour Operator Domestic Canada at the 2023, 2024 and 2025 Baxter Media's Agent Choice Awards

About the Role - Maternity Leave Coverage – 12 to 18 Months

We are looking for a Tour Group Operations Consultant with hands-on experience in running and operating tours. If you have a strong understanding of Canadian travel destinations, experience in the travel industry, and a passion for delivering seamless tour experiences, this role is for you

*This is a temporary position covering a maternity leave for 12 months, with the possibility of extension to 18 months.

What You'll Do

• Plan, coordinate, and oversee group tours to ensure smooth execution from start to finish.
• Write and revise tour itineraries to create engaging travel experiences.
• Work with vendors and suppliers to maintain relationships, negotiate rates, and ensure service quality.
• Ensure end-of-tour accounts are completed and reconciled.
• Receive, check, and approve supplier accounts and payments.
• Speak to potential clients, discuss available tour options, provide quotes, and process bookings.
• Manage tour inventory across multiple platforms.
• Create and edit invoices using an in-house online system.
• Keep websites and internal travel systems updated with new tours, rates, and inclusions.
• Collaborate with Tour Leaders to successfully deliver a superior travel experience.
• Handle routine office administration tasks as needed.

Who You Are

• You have hands-on experience in running and operating tours.
• You have a strong understanding of Canadian travel destinations.
• You have previous experience in the travel industry, ideally in a tour operator DMC, or travel agency. Candidates in other industries will not be considered.
• You are a travel enthusiast with boundless energy and a strong work ethic.
• You thrive in fast-paced environments, handling multiple tasks under pressure.
• You are enthusiastic, friendly, and eager to learn and grow.
• You have strong organizational skills and great attention to detail.
• You can collaborate effectively with management, colleagues, and suppliers.
• You are fluent in English (spoken and written).
• You are proficient in MS Word, Excel, Outlook, and other travel industry systems.

Requirements

• Experience in running and operating tours (essential). Candidates with no Travel Industry background will not be considered.
• Knowledge of Canada as a travel destination.
• Legal work status in Canada (Work Permit, Permanent Resident or Citizen).
• Calgary-based (Office-based with hybrid option after 3 months).
• Post-secondary education or 2+ year of experience in travel sales, tour operations, or a related travel company.
• Familiarity with database-driven booking, tracking, and itinerary creation systems (an asset).

Why Join Anderson Vacations?

• Competitive salary and performance-based bonuses.
• Career development support for industry-related courses.
• Travel perks and exclusive industry discounts.
• A dynamic and collaborative work culture.
• Immediate access to paid vacation.
• Comprehensive health benefits package.
• Enjoy a paid day off on your birthday.
• Our office is conveniently situated in Calgary's downtown area, with ample public transportation options.
• Our workplace boasts a diverse, friendly atmosphere with a strong focus on achieving our goals. We prioritize company-wide events, including annual retreats, festive Christmas and Stampede celebrations, and regular team lunch sessions.

How to Apply

If you're passionate about travel and ready to make an impact, we'd love to hear from you Send your resume and cover letter through the platform.

Join us in creating unforgettable travel experiences across Canada

Job Type: Full-time

Pay: $36,000.00-$40,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Paid time off

Experience:

• travel industry: 2 years (required)

Language:

• English with complete fluency (required)

Location:

• Calgary, AB T2R 0T9 (required)

Work Location: In person