Retail Sales Executive

1 week ago

Mississauga, Ontario, Canada 163f5ab7-4fcd-4c0f-b344-9434bfe0614c Full time $40,000 - $60,000 per year

JOB DESCRIPTION

  • Receive the customer and engage with the customer to understand the customer's requirement.
  • Introduce various product offering to the customers and facilitate customer's buying decision.
  • Prepare the estimate of the products selected and completing the sales transaction through PDA Device.
  • Achieve category wise sales target for the allocated section.
  • Promote and enroll customers in Schemes, highlighting and promoting its benefits.
  • Supporting customers in scheme opening process.
  • Engage children with suitable gifts(balloons, colouring books etc.)
  • Understand the queries and complaints from the customer and address with right solution (take support from store leadership wherever required).
  • Managing customer experience in the assigned section as per established guidelines, support in all after- sales queries.
  • Identify potential customers and referring them to the store.
  • Tele calling (if applicable)- calling up new customers, inviting existing customers and leads for promotional events, campaigns etc.
  • Appropriate Packing of Products according to the Product Category.
  • Responsible for proper and attractive display of the products at the appropriate counter free from dust and dirt daily.
  • Monitor the stock in the section and ensure adequate stock for sales.
  • Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated.
  • Report the sold stock in the section for reordering to the sales manager for timely stock replenishment.
  • Monitor the dead stock and liaison with the store manager to minimize the same.
  • Transfer the stock to the locker at the close of the day; maintain safety of jewelry displayed to customers and communicate promptly to the superiors about any potential theft.
  • Adhere to cost saving practices undertaken in the store.
  • Providing discounts within one's limit, obtaining approval from store leadership for further discounting (if any).
  • Billing- entering accurate details of customers(Name, Address, Date of birth etc.)
  • Support sales team for collection of cash and card transactions from customers.
  • Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes.
  • Provide support to the marketing team for potential customer visits and exhibitions.

Qualification and Experience/ Profile

  • Minimum 1 year retail sales experience
  • Good communication skills and immaculate grooming
  • Strong selling skills and customer oriented
  • Education- High School, Bachelors degree preferred

Job Types: Full-time, Part-time

Application question(s):

  • What is your current Visa Status?
  • Do you have Retail Sales experience?
  • Do you have Jewellery Sales Experience?

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