ASSOCIATE | Operations

ABOUT US

Established in 1994, TEALEAVES is celebrated by 5-star hotels and Michelin chefs worldwide for our expertise in blending teas of unparalleled quality. Every cup is hand-crafted by our Master Blenders, showcasing culture's rooted relationship with rituals of tea. Every cup is a celebration of connection.

With Purpose, We Blend for People & Planet.

Guided by UN Sustainable Development Goals, we are engaged in thought leadership, to change the very nature of "how we do", "what we do", cognizant of our reputation as global Tastemaker.  

Join the cause, have a spot of tea.

TEALEAVES is seeking the highly engaged and dynamic.

Your opportunities will include:

• Initiate and drive strategy deliverables such as Continuous Improvement, Total Quality Management, SOP workflows, Miro flowcharts to enhance operational effectiveness, efficiency, and environmental sustainability (UN SDGs, GRI and GHG Environmental reporting).
• Collaborate with Brand, B2B, and Marketing teams to measure, track, and analyze strategy outcomes, enabling agile iterations for optimal performance.
• Research, adapt, and implement cutting-edge tech stacks, integrating AI into research, pathways, and processes.
• Evaluate vendor and service provider performance using KPIs, and design and implement process improvement plans to enhance quality.
• Forecast demand and manage global warehouse inventory levels (Vancouver, Seattle, New York, New Jersey, Milano), overseeing replenishments and conducting stock movement analysis.
• Process orders within our ERP system.
• Assist in profit/loss analysis of warehouses and fulfillment centers, contribute to cost accounting, and support dynamic pricing strategies.
• Actively coordinate and manage new product development, collaborating on customer journey (CX) designs, visual design, narrative, and consumer product testing. Contribute innovative ideas to bring exciting luxury products to life, including collaborations with renowned partners such as LVMH, PANTONE, Smithsonian Museum, multiple UN institutions, and Fantastic Fungi.

Skills and Attributes:

• Analytical mindset with a penchant for continuous improvement.
• Meticulous attention to detail and strong organizational skills, happy managing multiple tasks and deadlines.
• Quick adaptation to new data with strong problem-solving abilities to solve problems elegantly..
• Excellent collaborative approach to create seamless coordination with colleagues, suppliers, and customers, optimizing logistics performance.
• Dedication to meeting client needs and expectations, delivering reliable and efficient logistics services in alignment with our ESG goals.

Career Benefits:

Accelerate your professional journey to create a meaningful career

• Design your positive impact. Engage vigorously in pro-bono projects and progressive campaigns addressing global challenges including biodiversity loss, Inclusive Design, and sustainable economic development. Collaborate with nonprofits and leading universities on impactful initiatives including UN's COP16, the UN Sustainable Development Goal Summit 2024/25, and the World Biodiversity Forum.
• Do the highest quality work. Receive dedicated mentorship to produce top-tier work, setting the stage for acceptance (if so desired) into prestigious postgraduate programs at institutions including MIT MBA, Harvard Kennedy School, Harvard Graduate School of Design, Duke MBA, UVA MBA, and Columbia University, often with scholarships.
• Become a Changemaker. Advance your career trajectory and influence at TEALEAVES, where interdisciplinary teams power innovative solutions to intractable challenges. Whether pursuing grad school, consulting, social enterprise, or tech design, TEALEAVES empowers you to drive concrete change.
• Grow your network. Forge lasting connections with respected alumni, OG experts, expanding your network through collabs with high-profile brands and participation in industry-leading events and conferences.

Compensation:

Compensation range for candidates with no prior full-time experience : $69,000 to $73,000.

Compensation range for candidates with 1 to 6 years of prior full-time experience : please contact us

Interview Process:

Interviews conduct on a rolling basis. In-person interviews conducted on campus in early September and early January.

Start Date: Flexible 

Location: Vancouver, BC (the Great Outdoors)

TEALEAVES is committed to equity and fostering an inclusive workplace culture. We embrace diversity and provide equal employment opportunities to all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other factors prohibited by law.