Mail Clerk

2 weeks ago


Halifax, Nova Scotia, Canada Recrute Action Full time $40,000 - $60,000 per year
Full-time on-site opportunity in the insurance industry focused on high-volume mail handling, document distribution, and client support. Ideal for detail-oriented professionals with strong organizational and communication skills. Located in Halifax, this role offers exposure to multiple business units and consistent weekday hours. 2 roles are available.

What is in it for you:

• Hourly salary of $

• 3-month contract

• Full-time position: 37.50 hours per week. 8 am to 4 pm

• On-site work in a dynamic environment.

Responsibilities:

• Receive, sort, and distribute incoming mail and courier deliveries promptly and accurately.

• Prepare and manage outgoing mail and courier shipments for clients and advisors.

• Ensure accurate handling and distribution of cheques, contracts, and statements.

• Use internal systems and web-based platforms to access client information and mailing preferences.

• Monitor shared inboxes, responding to emails, and fulfilling print and scanning requests.

• Conduct address investigations to update client records and ensure delivery accuracy.

• Resolve inquiries and escalate issues when appropriate.

• Support ad hoc administrative projects as assigned.

• Provide high-quality service to internal stakeholders in a fast-paced environment.

What you will need to succeed:

• High school diploma.

• Ability to lift up to 50 lbs and meet the physical demands of the position.

• Demonstrated accuracy and attention to detail to maintain data privacy and integrity.

• Previous experience in customer service or data entry roles.

• Effective verbal and written communication skills.

• Strong organizational, prioritization, and multitasking skills.

• Collaborative attitude with a focus on the customer service experience.

• Ability to adapt to fluctuating work volumes and meet tight deadlines.

• Proficiency in Microsoft Outlook, Teams, Word, and Excel.

• Strong problem-solving and analytical thinking skills.

• Flexibility and resilience in a changing work environment.


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