Retail Store Manager

7 hours ago

Guelph ON NG J, Canada The Scented Market Inc. Full time

About Us:

The Scented Market is a proudly Canadian brand specializing in hand poured soy candles and home fragrance products. We create products that help people slow down, relax, and enjoy the moment. With multiple retail locations, a thriving online store, and an active events schedule, we're looking for a driven retail store Manager to support our marketing and retail efforts.

Duties:

- Oversee daily operations of the store, including sales, customer service, and inventory management.

- Develop and implement strategies to achieve sales targets and maximize profitability.

- Manage cash handling procedures and ensure accuracy in cash register transactions.

- Create and manage budgets to effectively allocate resources and control expenses.

- Recruit, train, and supervise store staff, ensuring they provide excellent customer service.

- Monitor inventory levels and coordinate with suppliers to ensure product availability.

- Maintain a clean and organized store environment.

- Implement marketing initiatives to promote sales and attract customers.

- Resolve customer complaints or issues in a timely and satisfactory manner.

  • Strategize, plan and execute local events and activations with inventory and staffing

  • Teach candle making classes on evenings and weekends and have your smart serve.

Qualifications:

- Previous experience in retail management or a similar role.

- Strong leadership skills with the ability to motivate and inspire a team.

- Excellent communication and interpersonal skills to effectively interact with customers, employees, and suppliers.

- Proficiency in cash handling procedures and basic accounting principles.

- Ability to analyze sales data and make informed decisions based on trends.

- Multilingual abilities are a plus, especially if bilingual in languages commonly spoken in the local community.

We offer competitive compensation packages , including sales bonus structure, benefits such as health insurance and employee discounts.

If you are a motivated individual with a passion for retail management and providing exceptional customer service, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $21.00-$24.00 per hour

Expected hours: 35 – 40 per week

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • Store discount

Application question(s):

  • Are you willing to teach Candle Making Classes after hours?

  • Do you go above and beyond for your job? Give us an example of how you did this in a previous role?

  • Do you know how to use social media? Are you willing to post on social media ie: Instagram Stories

  • Are you a self starter? Give 1 example of an initiative you started at your previous place of employment?

Experience:

  • Retail management: 3 years (required)
  • sales: 3 years (required)

Work Location: In person

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