Student Counselor

About Us:

We are GROWING and HIRING again.

This is NOT a remote position. Please apply ONLY if you are available to work in-person.

A1-Global College of Health, Business & Technology, Hamilton is recruiting an experienced and ambitious Student Advisor / Admission Counselor to join our Team. Candidates should be open-minded individuals who see the potential in people and who believe in lifelong learning. You will be the initial contact for students who are looking to take admission in the fields of Healthcare, Business & Technology. This is a versatile, high-impact role responsible for ensuring students are progressing smoothly through their programs while supporting instructors, compliance, and the team behind the scenes. This is an in-person role.

We're looking for someone with outgoing personality, great in sales, strong ownership, critical thinking, and work ethic - someone who thrives in a dynamic environment and is comfortable working across programs, tracking student progress, and helping build structure as we grow.

This role is ideal for someone who is organized, reliable, and dedicated; and who understands the importance of accurate records, proactive problem-solving, and collaboration with instructors and staff.

It is the philosophy of A1-Global College to provide a unique educational path for students that will lead to successful job, performance and job satisfaction in Healthcare, Business, and Technology industries. A1-Global College is around for 30+ years in the education field.

Roles and Responsibilities including but not limited to the following (may vary by focus):

• Provide personalized counseling and advising sessions to prospective students to empower them in making well-informed decisions
• Guide students through the application & enrollment process
• Clearly explain admission requirements, criteria, and deadlines
• Supervise the collection and verification of all necessary documents
• Organize and participate in admission events such as campus tours, open houses, information sessions and other off-site events
• Maintain accurate records of prospective students, applications, and admissions statistics using CRM software or databases and by filing documents in physical folders as well as digitally.
• Offer expert guidance on financial aid opportunities, scholarships, grants, and tuition assistance programs.
• Follow up with prospective students via phone, email, or in-person meetings to address inquiries, provide updates, and offer support throughout the admission process.
• Liaise with instructors and support academic scheduling logistics
• Track and follow up on student progress, coursework, and attendance
• Manage program-level communications and resource distribution
• Support placement coordination and document readiness (as required)
• Monitor onboarding tasks and academic compliance checklists
• Respond to student inquiries and escalate academic issues when necessary
• Maintain accurate records in student tracking systems and databases
• Collaborate with admissions, finance, and compliance teams to ensure seamless transitions.
• Provide information and assistance on financial aid options, with a focus on OSAP.
• Assist with application processes and offer OSAP estimates to prospective students.
• Monitor application statuses and follow up on missing documents.
• Address financial aid inquiries and maintain accurate records.
• Collaborate with and support the college's administrative team by maintaining accurate records and ensuring smooth financial aid processes.

Qualifications:

• Has outgoing personality and is great at sales
• Bachelor's degree or equivalent professional experience
• 1–2 years experience in postsecondary education, academic advising, or program coordination preferred
• Strong organizational, communication and time-management skills; able to prioritize tasks independently
• Excellent verbal and written communication skills
• High attention to detail; comfortable working with data and tracking systems
• Strong problem-solving ability, particularly in fast-paced environments
• Professional, responsive, and dependable under pressure
• Post-secondary education in a relevant field (e.g., finance, administration, or education) is preferred.
• Experience in similar roles is an asset.
• Familiarity with OSAP processes is highly desirable.
• Proficiency with Microsoft Office, Google platform and ability to learn new systems.
• Fluency in English is required; additional languages will be an asset.

Soft Skills & Work Ethic We Value:

• Highly reliable, self-directed, and organized
• Brings positive energy, accountability, and team spirit
• Maintains professional boundaries with a student-first mindset
• Able to work in a coordinated environment where communication and shared accountability are key
• Calm under pressure and responsive to feedback
• Works well independently and is a strong team player
• Comfortable navigating ambiguity and process changes as the college scales
• Communicates with clarity, empathy, and respect
• Open to feedback and adaptable in a fast-changing environment
• Committed to long-term contribution and willing to grow with the team

Position Details:

• Full-time, in-person role
• Salary range: $41,000 – $44,000 annually (commensurate with experience and based on work week of 44 hours.)
• Start date: Will be advised.
• Location: Hamilton campus in-person.

Why Join Us:

A1-Global College is an expanding and one of the FASTEST GROWING institutions dedicated to student support, academic excellence, and a strong team-oriented culture. As part of our academic team, you will play a central role in fostering student success by providing the guidance, structure, and accountability learners need to thrive in their programs. Additionally, you'll contribute to the development of systems, enhancement of processes, and the continued growth of the college.

If you're a proactive, detail-focused professional with a strong passion for student support and academic operations, we encourage you to apply

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Benefits:

• Company events
• Life Insurance
• Dental care
• Extended health care
• On-site parking
• Vision care

Schedule:

• 8 hour work shift
• Monday to Friday
• Saturdays from 11:00am to 3:00pm.
• Sundays and statutory holidays, campus will be closed.

Ability to commute/relocate:

• Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Student Advisor/Counsellor: 2 years (preferred)

Work Location: Hamilton, ON in person.

Job Type: Full-time

Pay: $41,000.00-$44,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Ability to commute/relocate:

• Hamilton, ON L8N 2Y5: reliably commute or plan to relocate before starting work (required)

Application question(s):

• With which Community Colleges / Private Career Colleges have you worked with before in this role?
• What is your expected annual salary range?
• Are you available to work on Saturdays?
• Are you familiar and experienced with OSAP process?
• Do you have any outbound calling and sales experience? If yes, for how many years?

Experience:

• Student Counselor / Advisor: 1 year (required)

Work Location: In person