Dental Receptionist

2 weeks ago

London ON NB P, Canada Dr. Lindsay Tuckwood Dental Care Full time $43,200 - $62,400 per year

Job Title: Dental Receptionist

Location: Downtown London, ON

Position Type: Full-Time (35 hours/week, Monday-Thursday; No Evenings or Weekends)

About Us:

We are a close-knit, patient-focused dental office in downtown London, ON, dedicated to providing exceptional care and a positive experience for every patient. Our team is small but dynamic, and we pride ourselves on creating a welcoming, professional environment where patients feel valued and comfortable. We are currently looking for a Dental Receptionist to join our team and help us continue to offer top-tier service to our patients.

Position Overview:

We are seeking a friendly, reliable, and detail-oriented Dental Receptionist who is passionate about delivering outstanding customer service. This role is perfect for someone who enjoys working in a collaborative, patient-centered environment. If you're an enthusiastic individual who thrives on making a difference in people's day, we would love to have you on our team.

Key Responsibilities:

  • Welcome patients with a warm, friendly attitude and ensure a positive experience from check-in to check-out.
  • Manage patient appointment scheduling, ensuring efficient use of time and resources.
  • Answer phone calls, emails, and respond to inquiries in a timely and professional manner.
  • Process patient payments, insurance claims, and assist with billing.
  • Maintain accurate and up-to-date patient records.
  • Support the dental team by assisting with other administrative tasks as needed.
  • Help enforce Infection Prevention and Control (IPAC) protocols, including instrument sterilization and room turnover.
  • Assist the dentist and hygienist with patient care when necessary.

Qualifications:

  • Previous experience in a dental office setting is required.
  • Excellent communication and interpersonal skills.
  • Strong multitasking abilities with a keen attention to detail.
  • Familiarity with dental terminology and procedures.
  • Comfortable working independently and collaboratively within a team.
  • Proficiency in using computer systems; experience with Tracker dental software is an asset.
  • CDA II and HARP certification.
  • Current CPR certification.

Why Join Us?

  • A supportive and friendly team environment where your contributions are valued.
  • No evenings or weekends—enjoy work-life balance with regular hours.
  • Opportunity to work in a positive and patient-focused setting.

How to Apply:

If you're ready to become part of our fantastic team, we'd love to hear from you Please submit your resume and a cover letter to

We look forward to hearing from you

Job Types: Full-time, Permanent

Pay: $28.00-$30.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking

Experience:

  • Dental Receptionist: 1 year (required)
  • CDA: 1 year (required)

Work Location: In person

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