Partnership Manager, Financial Institutions

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The Aeroplan loyalty program is transforming the way Air Canada engages with its customers, promising to create more rewarding relationships. Our team's mandate is to re-envision the airline's loyalty and digital products, with the goal of creating an easy-to-use and more personalized experience. We're looking for great people who will thrive in an entrepreneurial, highly-collaborative, innovative, and fast-paced environment dedicated to bringing this vision to life.

They will lead the management of at least one Financial Institution relationship or network partner for Aeroplan products (primarily cobranded credit cards), which includes being the main point of contact for the partner teams and internal shared services groups as well as leading the daily management of the partnership.

The successful incumbent will lead the management and growth of the assigned portfolio and will work with internal and external stakeholders to develop compelling business strategies and oversee the execution of multiple, concurrent engagement projects in support of Aeroplan and our Financial Institution and network partner goals and objectives.

Responsibilities:

• Responsible for the overall P&L (profit & loss) of the relevant partnership and cobrand or network portfolio
• Manage the performance of the partnership and relevant cobrand/network portfolio
• Lead the strategic planning for the partnership and cobrand/network portfolio, incl. definition of objectives & KPIs, strategies and tactics
• Together with the Aeroplan Partner Marketing teams, design and manage the execution of all FI/network marketing plans
• Define and manage the delivery of new Aeroplan FI/network related products or promotions
• Identify and oversee the implementation of new or enhanced operational processes related to the management of the cobrand/network portfolio
• Establish and cultivate a trusting and cohesive relationships with partners at senior leadership and management levels
• Report monthly & quarterly to senior leadership of Air Canada and the FI partner on the performance and strategic plans of the portfolio

Qualifications

• University or college degree, preferably in business or marketing
• Minimum 5 years of account management and/or finance/accounting related experience
• Financial acumen with strong data and analytical capabilities
• Excel and PowerPoint skills required
• Experience in credit cards, financial institutions or networks an asset
• Strong organizational skills and the ability to manage multiple, complex projects simultaneously involving various stakeholders and cross-functional teams
• Good problem-solving skills and superior attention to detail
• Experience working with partners within collaborative and integrated marketing environments
• Superior interpersonal, organizational and communication skills
• Strong data-driven thinking and analytical skills
• Thrives in a high-volume, agile, and fast-paced environment within a high-performance, results-oriented, passionate and fun-loving/travel-obsessed team
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
• Bilingual English / French an asset

Conditions of Employment:

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.