Clinical Research and Patient Care Coordiantor
20 hours ago
Position Summary:
We are seeking a highly organized, motivated, and adaptable individual to join our team as a Clinical Research and Patient Care Coordinator. This position will be split between supporting clinical research activities and providing administrative and clerical support in a clinical medical office setting. The ideal candidate will thrive in a dynamic environment, have a passion for research and patient care, and possess excellent communication and multitasking skills.
Candidate will be expected to work 37.5 hours a week, 100% FTE.
Compensation range: $50,000-55,000 CAD annually.
Key Responsibilities:
Research Coordinator (Approx. 50%)
· Assist with the planning, coordination, and execution of clinical research studies in accordance with institutional and regulatory guidelines (e.g., Health Canada, REB).
· Screen, recruit, and consent study participants according to protocol eligibility criteria.
· Schedule and coordinate study visits, assessments, and follow-ups.
· Collect, enter, and manage study data in electronic data capture systems
· Maintain accurate and complete study documentation, including source documents and regulatory binders.
· Liaise with investigators, sponsors, and ethics boards as needed.
· Support study monitoring visits and audits.
· Ensure compliance with Good Clinical Practice (GCP) and institutional SOPs.
Patient Care Coordinator (Approx. 50%)
· Greet and check-in patients; manage phone calls and inquiries.
· Schedule appointments and maintain clinic calendars
· Prepare examination rooms and ensure proper documentation is ready for each patient visit.
· Perform administrative tasks such as filing, scanning, faxing, and processing referrals.
· Maintain a clean and organized work environment and adhere to CNSC regulations
· Support clinical team with other administrative or patient-facing tasks as required.
Qualifications
:
· Experience in clinical research, healthcare, or academic research setting preferred.
· GCP, HC Div-5, TCPS training
· Knowledge of research ethics, informed consent, and Health Canada regulations is an asset.
· Familiarity with EMR systems (e.g., MediTech, Cerner, CareConnect, UCI, Exa) and research databases (e.g., REDCap) is preferred.
· Strong organizational and time-management skills with attention to detail.
· Excellent interpersonal, written, and verbal communication skills.
· Ability to manage sensitive patient information with discretion and confidentiality.
· Proficiency in Microsoft Office Suite and general computer literacy.
· Professional and compassionate individuals with experience working with patients is highly preferred
Working Conditions:
·
Position is full time in-person. Successful candidate is expected to work in the clinic located at Willingdon Green, Burnaby BC, V5G 4P3.
·
Position will be split between MOA clerical work and research coordination.
·
May require occasional travel between clinic and research sites.
·
Some flexibility in schedule may be required based on study and clinic visit demands.
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