Current jobs related to Department Manager - Waterloo, Ontario - H&M Group

  • Hospitality Manager

    1 week ago

    Waterloo, Ontario, Canada GolfNorth Properties Inc. Full time $60,000 - $100,000 per year

    The Hospitality Manager is responsible for the management and operations of all aspects and areas of the Food and Beverage service. The Hospitality Manager is also responsible for all aspects of planning, coordinating and execution of activities related to external event bookings including Weddings, Meetings, Conferences, Receptions and Holiday Parties....

  • Software Engineering Program Manager

    1 day ago

    Waterloo, Ontario, Canada University of Waterloo Full time $60,385 - $75,481

    At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of...

  • Project Manager, Architectural

    16 hours ago

    Waterloo, Ontario, Canada University of Waterloo Full time $71,828 - $89,785

    At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of...

  • Manager, Research

    1 day ago

    Waterloo, Ontario, Canada University of Waterloo Full time $93,117 - $116,397

    At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of...

  • Finance Manager

    3 days ago

    Waterloo, Ontario, Canada AutoCanada Full time $60,000 - $120,000 per year

    Join the ridePosition: Finance ManagerDealership: Waterloo HondaLocation: Waterloo, ONClassification: Full Time, Immediate HireWorking atWaterloo Hondagives you the opportunity to secure a rewarding and progressive career. The dealership offersHigh Earning Potentialdriven by competitive, performance-based compensation structures, allowing you to directly...

  • Senior Operations Manager

    3 days ago

    Waterloo, Ontario, Canada HGS Full time US$80,000 - US$140,000 per year

    **The role will require to work onsite in Waterloo, ON regularly (possibly daily)**PURPOSE:The Senior Operations Manager is responsible for overseeing and coordinating the operational activities of multiple client programs, ensuring the achievement of performance objectives, quality standards, and client satisfaction. This role involves leading a team of...

  • Clubs Manager

    1 day ago

    Waterloo, Ontario, Canada University of Waterloo Full time US$60,000 - US$75,481 per year

    At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of...

  • Catering Manager

    2 weeks ago

    Waterloo, Ontario, Canada Aramark Canada Full time $60,000 - $120,000 per year

    Job DescriptionAramark is recruiting a Catering Manager for a one-year contract position. The Catering Manager develops and leads the catering and conference event services at Wilfrid Laurier University in Waterloo, ON. The Catering Manager leads all aspects of catering solutions and special events. This position is responsible for the planning and execution...

  • Associate Product Manager

    3 days ago

    Waterloo, Ontario, Canada Manulife Full time $68,775 - $114,625 per year

    The Associate Product Manager will lead the development, oversight, and performance tracking of assigned product lines. They will be responsible for supporting product design and execution throughout all stages of the product lifecycle, ensuring alignment across multiple distribution channels. This role requires deep product expertise and a proven track...

  • Associate Product Manager

    3 days ago

    Waterloo, Ontario, Canada Manulife Full time $68,775 - $114,625

    The Associate Product Manager will lead the development, oversight, and performance tracking of assigned product lines. They will be responsible for supporting product design and execution throughout all stages of the product lifecycle, ensuring alignment across multiple distribution channels. This role requires deep product expertise and a proven track...

Department Manager

2 weeks ago

Waterloo, Ontario, Canada H&M Group Full time $60,000 - $120,000 per year
Job Description

About the Role

As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

  • You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
  • Representing yourself and the H&M brand positively during customer interactions
  • Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
  • Establish & analyze sales and budget goals, creating plans to optimize results
  • Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
  • Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
  • Manage your department in a cost-efficient way
  • Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
  • Ensure all admin routines for both people and operations are handled in a correct way

Fashion & Trend Awareness

  • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
  • Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions

Team & Development

  • Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
  • Complete performance evaluations and succession planning to support business & team needs
  • Retain and share your knowledge and skills with your team
  • Collaboration, planning & teamwork with in-store Visual Merchandiser team
  • Give & receive feedback with your colleagues to learn, develop & support each other
  • Responsible for the teams planning & scheduling
  • Regular communication to store colleagues to inform, motivate and inspire – daily, weekly meetings, etc
  • Ensure all procedures, routines, and legal requirements in all areas of the store are followed
  • Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

  • Secure a clean and tidy sales floor and back of house including stockroom areas
  • Ensure high fashion quality, visual and commercial product presentation, with good garment care
  • Secure good stock levels and provide input on allocation to Area team
  • Ensure the full garment cycle – from delivery to garment presentation – and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
  • Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
  • Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
  • Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
  • Responsible for opening & closing of store daily
Qualifications

Who You Are

  • To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others.
  • You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
  • You are achievement-oriented, motivated by performance and competition to be truly customer centric.

Why You'll Love Working at H&M

  • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
  • You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
  • We are an inclusive company where you're encouraged to be yourself at work
  • You will have access to a large global talent community, where career growth and aspirations have no limits
  • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
  • You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information

Pay Status: Salary

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at , and use Ask a Question.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.