Account Manager, Install Base Sales

1 week ago

Newfoundland and Labrador, Canada Harris Computer Full time $80,000 - $120,000 per year

Key Responsibilities
Strategic Account Planning

  • Collaborate closely with Regional Sales Directors to develop and execute target account sales strategies that expand solution adoption within existing utility customers.
  • Leverage data and insights from Salesforce ) and other corporate systems to prioritize opportunities, identify whitespace, and drive account-based sales strategies with precision and discipline.
  • Identify cross-sell and up-sell opportunities within the broader utility ecosystem, including Harris solutions and third-party preferred partners.

Sales Enablement & Partner Collaboration

  • Work with internal and external solution partners to develop compelling, tailored proposals and solution recommendations.
  • Coordinate and support customer-facing webinars, thought leadership sessions, and joint partner campaigns to drive awareness and pipeline growth.

Sales Execution Support

  • Prepare meeting materials, solution overviews, and supporting documentation for onsite and virtual customer engagements.
  • Participate in select onsite customer meetings, supporting Regional Sales Directors during presentations, demonstrations, and follow-up activities.
  • Ensure timely and high-quality post-meeting follow-up to advance opportunities through the sales cycle.

Event & Conference Support

  • Serve as a key support function for regional, industry, and corporate conferences, helping coordinate booth activity, customer engagement schedules, and follow-up actions.
  • Represent the company professionally to strengthen relationships with existing customers and ecosystem partners.

Market & Product Insight

  • Stay current on Harris and partner solution capabilities, competitive offerings, and industry trends to effectively position the value of integrated solutions.
  • Provide feedback from customer interactions to internal stakeholders to help refine sales strategies and product roadmaps.

Qualifications

  • Bachelor's degree in business, Computer Science, or a related experience.
  • Proven experience in enterprise sales, account management, or business development, ideally in the utility billing or enterprise software sector.
  • A foundational understanding of utility operations and meter-to-cash processes.
  • Demonstrated success in cross-selling, upselling, or expanding footprint within existing accounts.
  • Experience collaborating with cross-functional teams and external solution partners to develop joint proposals.
  • Proficiency with Salesforce and corporate CRM tools, with a data-driven approach to managing opportunities, forecasting, and account planning.
  • A curiosity about Artificial Intelligence (AI) and a willingness to explore ways to leverage AI to drive sales automation, operational efficiency, and process improvement within the team.
  • Willingness to travel for customer meetings and industry events as required (up to 50%).

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