Veterinary Receptionist

2 weeks ago

Victoria BC VZ E, Canada Royal Oak Pet Clinic Full time $48,000 - $60,000 per year

We are growing

Royal Oak Pet Clinic is seeking a Full-Time** Receptionist / Veterinary Assistant to join our team. We are a local, privately owned, full-service, small animal veterinary practice in Victoria, BC. Candidates should have a professional attitude and be able to work well as part of a team or individually. Experience in customer service and previous animal handling is preferred.

As a Veterinary Receptionist / Assistant, you will be the first point of contact for our clients and their beloved pets. Your primary responsibility will be to provide exceptional customer service and ensure a positive experience for both clients and their furry friends.

Responsibilities will include:

  • Greet clients and their pets with a warm and friendly demeanor

  • Answer phone calls, schedule appointments, and manage the appointment calendar

  • Check-in patients, update client information, and verify insurance coverage

  • Collect payments for services rendered and provide accurate receipts

  • Assist with maintaining patient records

  • Maintain cleanliness and organization of the reception area, with light housekeeping duties.

  • Ensure a positive experience for both clients and patients within our hospital

Required Skills:

  • Excellent communication skills, both verbal and written

  • Strong interpersonal skills with the ability to build rapport with clients and colleagues

  • Proficient in using computer systems for scheduling appointments, managing records, and processing payments

  • Animal handling experience

If you are passionate about animals, possess exceptional customer service skills, and have experience in a veterinary setting, we would love to hear from you. Please only apply if you are available and interested to work full-time hours (40 hours per week). Must be willing to work the occasional Saturdays. We offer a competitive wage (based on experience).

** This position requires working:

  • 4 x 10 hour shifts
  • Day shift
  • Monday to Friday
  • Weekends as needed

Job Types: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Benefits:

  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care

Experience:

  • Veterinary: 1 year (preferred)
  • Front desk: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location: In person

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