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Change Management Specialist

2 weeks ago

Montreal, Quebec, Canada Infotree Global Solutions Full time $80,000 - $120,000 per year

Job Description:

Job Tilte:
Change Management Specialist

Duration:
12 Months

Location:
Montreal, Quebec, H3B 3B5 (Hybrid)

Bilingualism:
French is required. English is considered an asset.

Hybrid Position:
Yes, two days per week.

Key Responsibilities:


• Structuring change initiatives according to PROSCI's ADKAR model

o Develop change plans integrating the five dimensions of the ADKAR model: Awareness, Desire, Knowledge, Ability, and Reinforcement.

o Ensure consistency between transformation objectives and stakeholder engagement levers.

o Sample deliverables: multi-channel communication plan, explanatory videos and presentations, industry benchmarks and success indicators, risk analysis, stakeholder mapping, and impacts.


• Process Documentation:

o Collaborate with teams to map current processes and define target processes.

o Identify groups impacted by changes and assess organizational gaps.


• Change Readiness Analysis:

o Assess the readiness level of impacted groups.

o Develop communication and training plans tailored to the specific needs of end users.


• Resistance Management:

o Implement tactics to anticipate, understand, and reduce individual and organizational resistance.

o Foster buy-in to change through targeted interventions and feedback mechanisms.


• Adoption and Competence Monitoring:

o Assess end-user adoption, usage, and competence.

o Adjust interventions based on observed results to maximize the impact of the change.


• Support for Managers and Sponsors:

o Support managers in their role as change catalysts.

o Provide tools and guidance to strengthen their transformational leadership.

Desired profile:


• At least 5 to 10 years of experience in change management


• Proven experience in change management in complex contexts.


• Experience in change management in a web project involving content production via a CMS


• Experience in change management in the implementation of a Content Supply Chain process (an asset)


• Mastery of the ADKAR model and PROSCI certification


• Excellent communication, analytical, and problem-solving skills.


• Ability to work collaboratively with multidisciplinary teams.


• Ability to listen, be tactful, and results-oriented.

For more details, Please contact me on: or