Process Engineering Lead

Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

You will be the Pont of Contact for irritants assigned and work collaboratively with stakeholders to support iterative process improvement, add value/benefits and changes to business processes. You'll come in everyday with a positive attitude to give it your best, educate and create awareness of process improvement methodologies and get benefitted from the mentorship of senior team members. In addition, you'll be trusted to:

• Contribute to the strategic direction of the business /function while playing a key role in the development and implementation of process and operational synergies and efficiencies.

• Leverage advanced analytics and process modeling to solve moderate to complex process problems, as well as make process improvements.

• Provide advice to business leaders and lead solutions to improve quality and eliminate waste.

• Ensure respective policies/practices/processes meet business needs, complies with internal and external requirements, and aligns with business priorities.

• Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality; escalate issues where appropriate.

• Act as Process Improvement Advisors for Infrastructure & Engineering business, typically leading or contributing on projects of moderate scope and complexity.

• Solve moderately to highly complex process problems that requires substantial expertise in a complex field and knowledge of broader related areas.

• Maintain a culture of risk management and control, supported by processes in alignment with risk appetite.

• Familiarity with the Bank's Technology Risk Management framework as well as industry best practices

• Experience defining risks, controls and controls' testing.

• Support currency of Risk and Control Self-Assessments related to Infrastructure & Engineering and align to identified processes.

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.

• Provide thought leadership and/ or industry knowledge.

• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.

• Demonstrated experience in selecting and working with a wide range of CI tools (Value Stream Mapping, Lean, Six Sigma and Validation) as well as other creative problem-solving skills Computer skills (Excel, Word, Power Point, Minitab, etc.)

• Database, JIRA/Confluence, Sharepoint development experience a plus.

• Manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements.

Job Requirements

• Undergraduate degree or relevant professional certifications, designations, or equivalent required

• Advanced knowledge of multiple Lean, Six Sigma and Continuous Business Process Improvements methodologies, consulting principles and banking industry knowledge

• Business Analyst experience

• In-depth Knowledge of function policies, procedures and practices as well as competitor and market trends with strong analytical and problem-solving skills

• Expertise in using analytical software tools, methods and reporting techniques

• Dexterous to work multi-functionally and independently, communicate (both speaking and writing), follow instructions/direction, provide assistance and build positive relationships across teams and functions

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process 
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement (Quebec only):