Front Desk Agent

1 week ago

Whitehorse, Yukon, Canada Northern Vision Development LP Full time $43,200 - $67,200 per year

Why work for us?

  • Generous benefits package including extended health, vision, and dental coverage
  • 2 weeks' vacation pay
  • Training and development opportunities
  • Staff and friends & family discounts at our affiliated hotels

JOB OVERVIEW

Like to talk? A lot? Can't focus on one thing at a time? Squirrel Come check out a Front Desk Position with NVD's Whitehorse hotels. We have positions available within our portfolio for an individual that likes to meet and greet guests while doing plenty of other tasks at the same time. We love personality and if that is you, we urge you to submit a resume and apply. This is a fantastic career opportunity to grow with a company that is also expanding.

Responsibilities

  • Take, cancel, register, and change room reservations.
  • Process guests' departures, calculate charges and receive payments.
  • Investigate and resolve complaints and claims.
  • Exchange foreign currency.
  • Balance cash and complete balance sheets, cash reports and related forms.
  • Answer telephone and relay telephone calls and messages.
  • Clerical duties (i.e., faxing, filing, photocopying, answering phone calls).
  • Follow emergency and safety procedures.
  • Provide customer service; assist clients/guests with special needs.

What You Bring to The Role

  • 6 months of direct customer service experience; front desk/guest services experience is preferred.
  • Secondary (high) school graduation certificate.

Schedule:

  • 8-hour shifts in a continuous operation
  • 35-40 hours per week

ABOUT THE COMPANY

We are a local, majority First Nation-owned company committed to creating lasting prosperity for both our investors and the Yukon communities where we operate. With a long-term focus on hospitality, real estate, and community-driven projects, we're proud to build meaningful partnerships and deliver operational excellence. Joining our team means becoming part of a diverse, local organization that reflects the unique spirit of the Yukon.

Job Type: Full-time

Pay: $21.50 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Language training provided
  • Paid time off
  • Store discount
  • Vision care

Ability to commute/relocate:

  • Whitehorse, YT: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person

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