Senior Application Developer

Our mission is to provide a positive, empowering, and transparent property financing experience that is simple from start to finish. Our team consists of skilled technology experts, caring mortgage specialists, and a diverse marketing team, all working together to lead change in the mortgage industry.

At nesto, we're proud of 

• Our clients love our positive, empowering, and transparent mortgage financing experience. Our 4.5-star Google reviews talk by themselves
• We won the 2023 & 2024 CLA Lender of the Year award, recognizing our excellence in lending services.
• We are a B Corp certified organization, highlighting our dedication to making a positive impact on our society and our planet.
• Our highly skilled, diverse, and collaborative team, makes everything possible
• Our Mortgage Cloud platform gives financial institutions full access to nesto's proprietary technology, powering a better client experience, from start to finish.

About the role

Come shape the future of real estate and finance with us We're seeking a passionate and gritty Application Developer (Associate to Senior) to join our team and help us build the next generation of AI-powered applications. If you have a knack for creating intelligent, high-integration systems and are ready to "build and run your own ship," this is your chance.

The ideal candidate has extensive experience with intelligent architecture, especially in complex, high-integration environments. You should be comfortable working with a variety of platforms and technologies, including:

Agentic Ai/Orchestration/Telephony: Five9, Zapier, Agentic AI (Vapi, Retell, 11 Labs), Twilio, and N8N

Data Tools: BigQuery and Tableau.

Your passion for technology and its potential to solve real-world problems will be a key driver in your success. If you're a proactive builder who thrives in a dynamic, fast-paced setting, we want to hear from you.

What you'll be doing

• Pioneer Agentic AI: Design, build, and deploy agentic AI solutions, focusing on sophisticated telephony integrations and architecture. Your work will directly enhance our customer and agent interactions.
• Orchestrate Integrations: Create seamless integrations between and within business units to improve operational efficiency. You'll leverage AI to orchestrate these processes, ensuring effective data flow and output across the entire organization.
• Develop Next-Gen Applications: Build and maintain our suite of direct-to-consumer and internal applications, with a strong focus on using AI to drive new features and functionality.
• Maintain Critical Systems: Ensure the stability and performance of our core telephony and Salesforce architecture. You'll be responsible for the health of these vital systems, providing a solid foundation for our growth.
• Innovate and Lead: Take ownership of your projects from concept to completion. You'll have the autonomy to "build and run your own ship," contributing meaningful projects that shape our technological future.
• Translate business requirements for more complex technical cases and create complex tickets for the Salesforce team using your background in computer science/engineering
• Identify, scope and build key business opportunities for revenue growth by analyzing potential technical stack deployments (improved conversion, improved productivity/quality etc.) 
• Advocate for both internal and external customers through technology design of key processes, ensuring a seamless customer/agent journey

Who we are looking for

• Bachelor's degree in Computer Science,  Information Technology, Business Administration, Engineering or Science
• Minimum of 1-4 years of experience in application administration/development, integrations management or technical growth operations
• Strong understanding of Ai orchestration including tools to accomplish it like Zapier, N8N, etc.
• Strong understanding of telephony concepts, protocols, and technologies, including SIP, VoIP, ACD, IVR, outbound calling and call routing is a plus
• Experience with telephony platforms such as Five9, Avaya, Cisco, Genesys, Twilio or Salesforce (or similar systems) is a plus
• Proficiency in database relationships and relation to orchestration
• Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
• Strong problem-solving skills and attention to detail, with a proactive approach to identifying and resolving issues.
• Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.

What we offer

• Contribute directly to shaping the experience that modernizes the Canadian mortgage industry.
• Take advantage of nesto's employee mortgage program that provides our employees with the best, exclusive, preferred low rates.
• Benefit from a generous time-off policy including 4 weeks vacation per year.
• Enjoy a premium benefits plan fully paid by nesto, including a top-class insurance plan and unlimited access to telemedicine and mental health service, for you and your family.
• Access to an annual health and wellness budget.
• Seize the possibility of working in a hybrid mode. We have beautiful offices in downtown Montreal (Peel Station) and our spaces are dog-friendly

Diversity & Inclusion
At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of colour, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.