Business Consultant – Registries Modernization

Job Title: Business Consultant – Registries Modernization (Motor Vehicles)

Location: Hybrid – Edmonton, Alberta (Remote with occasional onsite meetings)

Contract Type: Contingent Resource (Fixed Rate)

Hours of Work: 08:15 – 16:30 (Alberta Time), Monday to Friday

Reports To: Registries Modernization Team Lead, Government of Alberta

Travel Requirement: Up to 4 in-person meetings or work sessions per year within Alberta (with reasonable notice)

Project Overview

The Registries Modernization Team is leading a multi-phase initiative to deliver modernized, innovative, human-centric, and sustainable digital registry services to Albertans. The Motor Vehicles registry is undergoing a complete modernization, replacing legacy applications with a robust, modern platform designed as the foundation for the new system.

We are seeking a Business Consultant with strong process orientation, analytical skills, and hands-on experience in business analysis, gap assessments, and stakeholder engagement within large-scale public sector modernization initiatives — preferably involving motor vehicle or registries systems.

Key ResponsibilitiesRequirements Gathering & Analysis

• Facilitate workshops and stakeholder sessions to gather business, functional, and non-functional requirements.
• Conduct gap analyses between legacy systems and future-state solutions.
• Develop and maintain user stories, personas, journey maps, and process documentation.
• Create use cases, workflow diagrams, and mock-ups to illustrate solution functionality.
• Validate findings with subject matter experts and prepare detailed business and functional requirements documentation.

Documentation & Delivery Support

• Develop and maintain system (non-technical) documentation and contribute to policy/procedure manual updates.
• Collaborate within an Agile/Hybrid framework (SCRUM preferred) to align with sprint goals and deliverables.
• Support project planning, scheduling, and reporting activities as required.

Change Management & Continuous Improvement

• Support change management, communication, and training efforts for new system implementation.
• Conduct post-implementation reviews and recommend continuous improvement initiatives.
• Collaborate with security and privacy teams to complete Security Threat Risk Assessments (STRA) and Privacy Impact Assessments (PIA) as required.

Required Qualifications & Experience

• Minimum 5+ years of experience providing business analysis or consulting services in large-scale modernization projects.
• Demonstrated experience in Motor Vehicle Registries or similar public-sector registry transformation projects.
• Proven ability to perform gap analysis between legacy and modern systems.
• Deep understanding of Agile and Hybrid methodologies (SCRUM) with experience using JIRA or similar tools.
• Familiarity with Alberta Motor Vehicle services, applicable legislation, regulations, and policies.
• Strong communication, facilitation, and documentation skills.
• Ability to work independently and collaboratively within cross-functional teams.

Additional Requirements

• Must provide own computer and equipment capable of running Azure Virtual Desktop (AVD) (Windows preferred).
• Must complete a Criminal Record Check prior to commencement.
• Completion of mandatory provincial training (FOIP Act, Security Awareness, etc.) upon onboarding.

Submission Requirements

Submissions must include:

• Resume – Detailing relevant experience, with each project listed in the format MMM/YYYY – MMM/YYYY.
• Evidence of Work Experience – Specifically in applications supporting Land Titles or Registry Services, demonstrating operational efficiency and compliance.
• Three (3) Professional References – Most recent first, for whom similar work has been performed.
• All-Inclusive Fixed Rate – Inclusive of all overheads, equipment, and administrative costs.

Job Types: Full-time, Fixed term contract

Contract length: 12 months

Pay: $38.28-$60.25 per hour

Expected hours: 40 per week

Work Location: Hybrid remote in Edmonton, AB T5J 5C6