SaaS Software Data Reviewer

5 days ago

Toronto, Ontario, Canada Mercor Full time US$31,400 - US$37,400 per year

Role Overview Mercor is looking for freelance contributors who are able to analyze the output of various B2B SAAS systems, ranging from Slack messages to Linear tickets to Salesforce entries. This project involves interpreting the output from these types of software, and translating them into high-quality prompt-response data, rubrics, and documentation. This is a short-term, part-time engagement ideal for someone comfortable navigating productivity tools and CRM platforms in a fast-paced, async setting.

Key Responsibilities

  • Read and interpret data generated from B2B SaaS platforms and how they could be used to improve an employee's or business owner's day to day experience

  • Generate high-quality prompts and corresponding golden responses based on ticket content

  • Draft evaluation rubrics and edge case documentation

  • Ensure clarity and alignment across prompt guidelines and task outputs

  • Reference SaaS platform outputs data as needed to complete assigned tasks

  • Maintain consistency and accuracy in writing across multiple assignments

Ideal Qualifications

  • Proficiency with task management tools (e.g. Linear, Jira), workforce messaging applications (e.g. Slack, Teams), CRMs (e.g. Salesforce, Dynamics), or other types of B2B SaaS tools

  • Prior experience writing prompts, training data, or instructional content

  • Strong written communication and critical thinking skills

  • Detail-oriented and able to follow structured guidelines independently

More About the Opportunity

  • Remote and asynchronous — set your own hours

  • Expected commitment: 15–20 hours/week

  • Initial project duration: ~2 weeks with possibility of extension upto 6 weeks

Compensation & Contract Terms

  • Pay range - $30–37/hour

  • Independent contractor arrangement

  • Paid weekly via Stripe Connect

Application Process

  • Submit your resume to get started

  • You may be asked to complete a short questionnaire or demo task

  • We aim to follow up within 3–5 business days

About Mercor

  • Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations

  • Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey

  • Thousands of professionals across domains like law, creatives, engineering, and research have joined Mercor to work on frontier projects shaping the next era of AI

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